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DELP Positions

Welcome to our digital equity program position page! You will find a comprehensive list of exciting opportunities in our program here. We are committed to bridging the digital divide and ensuring equitable access to technology and information for all.

We will continuously update this page to reflect our growing team and the unique roles they play in driving digital inclusion. Whether you are passionate about community outreach, technology implementation, policy advocacy or program management, our digital equity program offers a range of positions that enable you to make a meaningful impact. Explore the job descriptions below to discover how you can join us in creating a more inclusive digital future.

 

Primary Purpose of the Position:

The Digital Equity Leadership Program (DELP) at North Carolina Central University (NCCU) School of Library and Information Sciences (SLIS) is seeking a graduate assistant to support the qualitative analysis of the program's initiatives. The research assistant will be responsible for scheduling and conducting in-depth interviews, maintaining and updating files and notes related to the project, managing and organizing qualitative data using qualitative research software tools, assisting with analysis of qualitative data, and participating in regular meetings with the project lead to coordinate the project. Additionally, the graduate assistant will conduct literature research and prepare summaries on practices for using qualitative data to inform success in the profession. The graduate assistant will work with A.G. Brown Consulting and G.L. Davis Group in support of their qualitative and quantitative analysis for DELP.

Responsibilities:

  • Schedule and conduct in-depth interviews
  • Maintain and update files and notes related to the project
  • Manage and organize qualitative data using qualitative research software tools
  • Assist with collection and analysis of qualitative data
  • Participate in regular meetings with the project lead to coordinate the project
  • Conduct literature searches and prepare summaries on practices for using qualitative data to inform success in the profession

Qualifications:

  • Currently enrolled or recently graduated from an undergraduate or graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science or Information Science
  • Familiarity with qualitative research methods
  • Prior experience with qualitative data collection (e.g., interviews, focus groups, and observations)
  • Good written and oral communication skills
  • Eligible for employment on campus
  • Ability to work in a professional environment
  • Ability to take initiative, work independently, problem-solve, manage and meet timelines and deadlines, organize materials and information, and attend to details
  • Familiarity with data analysis software (e.g., NVivo, Atlas.ti)
  • Familiarity with Excel and Word for managing data and preparing professional reports
  • Strong professional writing skills (e.g., emails, executive summaries, and reports)
  • The desire to work in a collaborative environment
  • Understanding of basic quantitative analysis (i.e., descriptives) and visualization

Note: Continuation in DELP is subject to renewal based on performance.

Minimum Education/Experience

  • Currently enrolled in a graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science or Information Science.

All degrees must be received from an appropriately accredited institutions.

The following skills are not necessary but are a plus:

  • Experience with quantitative data analysis and interpretation
  • Familiarity with database management and data cleaning processes
  • Excellent verbal and written communication skills in Spanish

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Purpose of the Position

The primary purpose of this position is to serve as a member of the Digital Durham team through the leadership of the North Carolina Central University (NCCU) School of Library and Information Sciences (SLIS) Digital Equity and Leadership Program (DELP), which is focused on promoting digital inclusion and equitable access to technology in Durham, NC. The Digital Durham Graduate Assistant will work closely with the team to plan, implement, and evaluate programs and initiatives related to digital literacy, technology access, and digital equity.

Responsibilities

  • Assist with the planning, implementation, and evaluation of Digital Durham programs and initiatives
  • Conduct outreach to community organizations, schools, and other stakeholders to promote Digital Durham and its programs
  • Develop and deliver training sessions on digital literacy and technology use for community members
  • Assist with the management and maintenance of Digital Durham's website and social media channels
  • Provide general administrative support to the Digital Durham team, including scheduling meetings, preparing materials, and organizing events
  • Collaborate with other members of the Digital Durham team to identify opportunities for new programs and partnerships

Required Knowledge, Skills, and Abilities

  • Must be currently enrolled in a graduate program in a relevant field such as Public Administration, Communications, Education, Library Science, or Information Science
  • Strong organizational and project management skills
  • Excellent verbal and written communication skills
  • Ability to work collaboratively and effectively with diverse stakeholders
  • Knowledge of digital literacy concepts and technology trends
  • Proficiency in Microsoft Office and Google Suite
  • Familiarity with website content management systems and social media platforms

Minimum Education/Experience

  • Currently enrolled in a graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science or Information Science

All degrees must be received from appropriately accredited institutions.

The following skills are not necessary but are a plus:

  • Experience with quantitative and qualitative data analysis and interpretation
  • Understanding of research methods, survey design, and data collection techniques
  • Familiarity with database management and data cleaning processes

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Purpose of the Position:

The Digital Equity Assessment and Planning Graduate Assistant will work as a member of the North Carolina Central University (NCCU) Digital Equity and Literacy Program (DELP) team to ensure access to digital equity, inclusion, and literacy for the anchor community. This position will primarily support the Digital Equity Assessment and Planning Team in meeting their technology needs and assisting with program development.

Responsibilities:

  • Work closely with the Digital Equity Assessment and Planning Team to ensure that all technology needs are met
  • Assist with building partnerships, collaborating and coordinating activities, and tracking policies of the DELP programs and initiatives
  • Conduct outreach to community organizations, schools, and other stakeholders to promote digital equity, literacy, and inclusion
  • Assist with marketing campaigns on various platforms, including email, social media, web, and local news outlets
  • Coordinate meetings, materials, and stakeholders related to program development
  • Foster awareness and appreciation of the value of diversity and inclusion and empower individuals to act in their respective roles
  • Enter metrics to track and report on program progress

Required Experience:

  • Currently enrolled or recently graduated from a graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science, or Information Science
  • Demonstrated ability to work and communicate effectively with individuals from diverse communities and cultures
  • Self-motivated
  • Experience creating effective presentations
  • Strong organizational and research skills
  • Experience managing a project schedule and producing deliverables on schedule
  • Strong interpersonal, oral, and written communication skills
  • Ability to work independently and collaboratively
  • Basic qualitative and quantitative data interpretation
  • Excellent interpersonal, verbal, and written communication and organizational skills
  • A collaborative attitude and the ability to explain technical problems in plain language
  • Must embody a “can-do” attitude

Minimum Education/Experience:

  • Currently enrolled or recently graduated from a graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science, or Information Science

All other degrees must be received from appropriately accredited institutions.

The following skills are not necessary but are a plus:

  • Experience with quantitative and qualitative data analysis and interpretation
  • Understanding of research methods, survey design, and data collection techniques
  • Familiarity with database management and data cleaning processes

Note: For graduate assistants, continuation in DELP is subject to renewal based on performance.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the position and is subject to review and change at any time in accordance with the needs of NCCU and the School of Library and Information Sciences.

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Purpose of Position

The Digital Navigator will support the North Carolina Central University (NCCU) Digital Equity and Leadership Program (DELP), which is focused on bridging the digital divide in Durham, NC. The position will work with a team of external partner organizations to support individuals new to technology or needing help with digital literacy. The position is a term position tied to the grant funding period through October 14, 2025, or until grant funding depletes.

Duties and Responsibilities

  • Assess the digital literacy skills of individuals and identify areas where assistance is required
  • Provide one-on-one or group training sessions to individuals on how to use digital devices, software applications, and the internet
  • Assist individuals in accessing and using digital tools for job searching, online learning, and other purposes
  • Serve as a digital equity specialist to embed with Kramden and Digital Durham, Durham County Library and School Foundation, and NCCU Office of Community Engagement
  • Record requests for services in a customer relationship management system as well as report data about training engagements
  • Provide assistance to individuals in creating and managing email accounts, social media profiles, and online accounts
  • Provide support in troubleshooting basic technical issues and connecting to Wi-Fi networks
  • Stay up-to-date with the latest digital technologies and tools to better serve individuals
  • Keep detailed records of each client's progress and provide reports to the digital literacy coordinator
  • Attend and participate in staff meetings and professional development sessions
  • Participate in community outreach activities to promote digital literacy and awareness
  • Perform other job-related duties as assigned

Qualifications

  • Currently enrolled or recently graduated from a graduate program in a relevant field such as Public Administration, Business Administration, Communications, Education, Library Science, or Information Science
  • Strong understanding of digital literacy and the ability to teach others effectively
  • Excellent communication and interpersonal skills
  • Experience in data collection, analysis, and reporting
  • Ability to work collaboratively with internal and external stakeholders
  • Ability to work independently and in a team environment
  • Experience working with diverse populations and the ability to adapt to different learning styles
  • Proficient in using various digital tools and software applications, including Microsoft Office Suite, Google Suite, and social media platforms
  • Ability to handle confidential information with discretion and maintain client privacy

Note: For graduate assistants, continuation in DELP is subject to renewal based on performance.

The digital navigator will play a critical role in helping individuals acquire the digital skills they need to succeed in today's technology-driven world. If you have a passion for helping others and a strong background in digital literacy, we encourage you to apply for this position.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the position and is subject to review and change at any time in accordance with the needs of NCCU and the School of Library and Information Sciences.

This position is a term position tied to the grant funding period through October 14, 2025, and there is no guarantee of continuation of employment at NCCU after the grant ends.

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Purpose of Position

We are seeking a highly skilled and detail-oriented data collection specialist with geographic information system (GIS) expertise to join our team. As a data collection specialist, you will be responsible for conducting primary data collection through surveys and interviews, performing data cleaning, and analyzing both qualitative and quantitative data. Additionally, you will utilize GIS tools and techniques to gather, visualize, and analyze spatial data. Familiarity with research methodologies, strong technical aptitude, effective communication skills, and proficiency in GIS are essential for this role.

Responsibilities

  • Conduct primary data collection using surveys and interviews, both one-on-one and focused interviews
  • Perform data cleaning tasks to ensure accuracy, consistency, and completeness of collected data
  • Analyze and interpret data using statistical software, databases, spreadsheets, and data visualization tools to extract insights and identify trends
  • Utilize GIS tools and techniques to gather, manage, analyze, and visualize spatial data
  • Design and implement effective data collection strategies, including survey design, sampling methods, and data collection protocols
  • Pay meticulous attention to detail in data entry, formatting, and validation to maintain data integrity
  • Utilize technical skills and proficiency in tools such as Excel, statistical analysis software (e.g., R or Python), database management systems, and GIS software
  • Communicate data requirements clearly to stakeholders, clients, and team members
  • Present findings and insights effectively to both technical and non-technical audiences 
  • Collaborate with multidisciplinary teams to support research and project objectives
  • Solve data-related challenges and address issues related to data quality, missing information, and unexpected patterns
  • Adapt to changing project requirements and diverse data collection scenarios
  • Efficiently manage time, prioritize tasks, and meet project deadlines
  • Adhere to data privacy regulations, ethical guidelines, and best practices to ensure data confidentiality
  • Other duties as assigned 

Requirements 

  • Bachelor's degree in a relevant field (e.g., statistics, social sciences, data science, geography) or equivalent experience
  • Demonstrates interest in broadband equity and inclusion issues 
  • Proficient in survey collection platforms (i.e., Qualtrics) 
  • Proficiency in primary data collection methods, including surveys and interviews
  • Experience in data cleaning and analysis, both qualitative and quantitative
  • Strong technical aptitude with tools such as Excel, statistical analysis software (e.g., R or Python), database management systems, and GIS software
  • Familiarity with research methodologies, survey design, sampling methods, and data collection protocols
  • Meticulous attention to detail and a commitment to data integrity
  • Excellent communication skills to effectively convey data requirements and present findings to diverse audiences
  • Strong problem-solving abilities to address data-related challenges
  • Adaptability to changing project requirements and diverse data collection scenarios
  • Efficient time management and ability to work under pressure to meet deadlines
  • Knowledge of data privacy regulations and ethical guidelines in data collection
  • Proficiency in GIS tools and techniques for spatial data gathering, management, analysis, and visualization
  • A growth mindset and a willingness to learn and stay updated on industry trends
  • Ability to travel in the state of NC 

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Primary Purpose of the Position 

As a graduate assistant for the Digital Equity Training Core Activity at Waymark, you will play a pivotal role in addressing the digital divide and promoting digital equity in Durham's anchor communities. Collaborating with a dynamic team from North Carolina Central University's Digital Equity Leadership Program (DELP) and key community partners, you will contribute to the development and implementation of educational programs that empower residents with essential tech skills, ensuring they can thrive in today's digitally-driven world.

Responsibilities

  • Collaborate with the DELP-Durham team to develop innovative digital literacy and computer training programs
  • Participate in train-the-trainer initiatives to equip community leaders and volunteers with the knowledge to deliver impactful digital skills training
  • Assist in scaling up digital navigator services, working closely with the Durham County Library and Durham Public Schools Foundation to connect residents with vital digital resources
  • Contribute to the planning and execution of coding training programs, fostering workforce development and economic opportunities for participants
  • Provide technical training and support for participants in connecting computers with affordable broadband access to overcome financial barriers
  • Adapt the International Society for Technology in Education (ISTE) standards to ensure high-impact, equitable learning experiences for all participants
  • Engage NCCU faculty experts in continuing education workshops, covering various topics related to data equity, health disparities, digital entrepreneurship, and more

Qualifications

  • Currently enrolled in a graduate program at North Carolina Central University or another relevant institution
  • Demonstrated interest in digital equity, social justice, or community development
  • Strong communication skills and ability to work collaboratively in a diverse team environment
  • Familiarity with digital literacy concepts, computer skills, and the use of technology for learning purposes
  • Passion for community engagement and making a positive impact in Durham's anchor communities
  • Flexibility and adaptability to navigate various training methods and approaches

North Carolina Central University is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.