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The university will operate under Condition 1 (Reduced Operations) of the Adverse Weather and Emergency Event Policy on Monday, March 16, effective at 12 p.m. through 11:59 p.m. A strong storm system will bring widespread hazardous weather conditions to the region.

Classes scheduled to start at 12 p.m. or later will be held virtually. Non-essential staff will work remotely.

REG - 30.01.3 Student Account Balances Regulation

Authority:
Chancellor
Responsible Office:
Student Accounting
Contact:
Student Accounting Office, 919-530-5071, [email protected]
History:
Effective Date: October 1, 2014, Revised April 12, 2018; Last revised November 24, 2025; Approved: February 3, 2026

 

1.  Purpose

The North Carolina Office of the State Controller's Policy 200.4 (Accounts Receivable Collection) requires that each university implement procedures to collect tuition, fees, and other charges in a prompt manner. Students are responsible for paying the charges on their student accounts by the university’s due dates, as published in students' e-billing statements. It is communicated to students, in an email notification when holds are applied, that the non-payment of student account balances results in the prevention of class registration for future terms and the withholding of official transcripts and diplomas. The university has published deadlines and due dates for student accounts as well as established late fees and interest charges.

2. Scope

This regulation applies to all past due student accounts owed to NCCU.

3. Definitions

3.1   The following are definitions of terms used in this policy:

3.1.1   Past Due Account – A student account that has not been paid in full by the university's published due dates.  The due dates are posted on the Student Accounting Forms and Documents website.

3.1.2   Hold – A flag set on a student account that prevents the student from completing certain actions (e.g. registering for classes, obtaining a transcript, obtaining a diploma) as specified by type of hold – see section 5 (Holds) for additional information on types of holds.

4.  Interest & Late Penalty fees for delinquent accounts

4.1    According to N.C. General Statute §147-86.23, a state agency shall charge interest at the rate established pursuant to N.C. General Statute §105-241.21 on a past due account receivable from the date the account receivable was due until it is paid. A state agency shall add to a past due account receivable a ten (10%) late payment penalty per the North Carolina Attorney General’s Office. A state agency may waive a late-payment penalty for good cause shown. Late-payment penalty fees and interest rates are posted on the Student Accounting Forms and Documents website and are communicated to students via their student accounts.

5.  Holds

5.1    The University will place the following types of holds on a student’s account who has a past due balance: official transcript hold, registration hold and diploma hold. 

5.1.1  An official transcript hold will be placed on a student’s account if the account balance is not paid by the due date for the charge.  

5.1.2  Effective July 1, 2024, upon request by a student, the institution will provide an official transcript that includes all of the credit or clock hours for payment periods in which the student received title IV, HEA funds, and for which all institutional charges were paid or included in an agreement to pay at the time the request is made.

5.1.3  A registration hold will be placed on a student account if the account balance is greater than one thousand dollars ($1,000) and is not paid by the due date for the charge.

5.1.4  A diploma hold will be placed on a student’s account if the account balance is not paid by the due date for the charge.   

5.2   Once a hold is placed on a student’s account, the hold will not be released from the student’s account until the balance on the student’s account is paid in full.

5.2.1  The university will not issue an official transcript to a student who has an official transcript hold on his or her account until the past due account is paid in full.  

5.2.2  A student with a registration hold on his or her account will not be permitted to register for class or to add a class to his or her schedule at a later date until the past due account is paid in full. 

5.2.3  A student with a diploma hold will be unable to receive his or her diploma until the past due account paid in full.

5.3  Cancellation

If a student fails to make satisfactory payment arrangements with the Office of Student Accounting by the end of the drop/add period, the student’s classes will be dropped from the Registrar's system for non-payment. The payment deadline is published in the student's e-billing statements, and documents listing the payment due dates are updated each semester and published on the Student Accounting Forms and Documents webpage.