RUL - 30.01.21 Ticket Sales Rule

1. Purpose

The purpose of this rule is to outline procedural operations of North Carolina Central University (NCCU)'s Ticket Office. The Ticket Office consolidates ticket inventory and sales at North Carolina Central University, communicates necessary ticketing policies and procedures to event sponsors, and centralizes the accountability and monitoring of revenue generated through ticket sales.

2. Scope

This rule applies to all internal and external groups, departments, or individuals hosting events on NCCU property that require ticketing. It encompasses University-sponsored and non-University events where tickets are sold, distributed, or otherwise issued for admission.

Definitions

• Event Sponsor: Any NCCU department, student organization, or external entity responsible for
  planning, funding, or managing an event on university property.
• Ticket Office: The authorized NCCU office responsible for ticket production, distribution,
  sales, and reconciliation.
• Complimentary Ticket: A ticket issued at no cost, with no monetary value, authorized in
  writing by the event sponsor.
• Discounted Ticket: A ticket sold at a reduced price as approved by the Ticket Office and event
  sponsor.

3. Authorized Ticket Seller

The NCCU Ticket Office is the sole entity authorized to sell, issue, and reconcile tickets for all events
conducted on University property. All ticketed events must utilize the NCCU Ticket Office to ensure compliance with university fiscal controls and to maintain the integrity of financial reporting.

3.1 Ticket Office Authority
The NCCU Ticket Office is the sole entity authorized to:

3.1.1 Produce, sell, and account for tickets related to campus events;
3.1.2 Establish standard operating procedures for ticketing and event-day sales;
3.1.3 Maintain all official records of ticket sales and complimentary distributions;
3.1.4 No University department, organization, or external entity may sell tickets independently of the Ticket Office without written approval from the Department of Campus Enterprises under the Division of Business & Finance.

4.  Ticket Inventory and Sales Process

4.1.  Event Sponsors must notify the Ticket Office in advance of any event requiring ticketing.

4.1.1  The Ticket Office manages ticket sales and collects all associated payments.

4.1.2  On the day of the event, the Ticket Office Manager or designee will supervise ticket sales and
revenue collection at the event venue and ensure the reconciliation of all sales and remit proceeds in
accordance with university accounting procedures.

5.  Special Ticketing Options

5.1  Discounted Tickets
Event sponsors requesting discounted ticket options must submit a written or electronic request to
the Ticket Office prior to ticket production. 

5.1.1 The discount rate, the eligibility criteria (e.g., students, alumni, community members,
etc.), and the effective sale period for discounted tickets. 

5.1.2 Discount requests are subject to review and approval by Campus Enterprises. 

5.2  Complimentary Tickets
Event Sponsors may authorize the distribution of complimentary tickets for invited guests, VIPs, or
other designated individuals. All complimentary tickets must be approved in writing by the event
sponsor before issuance. Complimentary tickets carry no monetary value and must be documented
in the official ticket distribution records maintained by the Ticket Office.

5.3  VIP and Guest Lists
The Ticket Office does not manage VIP or guest lists. Event sponsors are responsible for
coordinating guest access and should secure complimentary tickets in advance for VIP or special
guests. VIP and guest lists are included in the distribution records for reconciliation but excluded
from revenue totals.