We have a variety of clinics providing high-quality healthcare in a comfortable, friendly environment. Nurse practitioners are available to treat students. Services include:
We provide quality health care for illnesses, including respiratory complaints (colds, flu, asthma, sore throats, etc.) as well as abdominal complaints, urinary complaints, stomach/gastrointestinal (GI) concerns, headaches, dermatology complaints (acne, rashes, etc.), and injuries such as back pain, sprains, strains, and abrasions.
Patients who visit the Student Health Center (SHC) with urgent/emergent medical issues without an appointment are referred to a local urgent care/walk-in clinic or emergency room (ER) as appropriate to their condition. Transportation from the SHC to other off-campus healthcare facilities, either by Emergency Medical Service (EMS) or a privately owned vehicle, is not a Student Health Center provided/covered service.
We encourage you not to delay definitive care of urgent/emergent medical issues by first coming to the Student Health Center. If you have a question about where you should receive care, contact our telephone triage, where a nurse is available after 5 p.m. daily and on the weekends to assist you with your care.
Use of the Acute Care Clinic
A limited number of Acute Care Clinic evaluation times are available each day. Patients using telephone triage and the Acute Care Clinic are seen based on their triaged level of acuteness. If the Acute Care Clinic has no further appointments available for the day you have requested, our staff will assist you in obtaining an alternative day for your appointment or direct you to other available healthcare resources.
Immediate health problems like chest pain, difficulty breathing, head injury with symptoms, headache with fever and stiff neck or unexplained rash, abdominal pain lasting more than two (2) hours, persistent vomiting, fever greater than 103 F unrelieved with oral hydration and fever-reducing medication, or severe pain of any kind are of such a potentially serious nature that immediate evaluation through an emergency room (ER) is the safest approach to your care.
If you sense that you have a pressing medical problem that does not rise to the level of a medical emergency, the Acute Care Clinic may be right for your concern. Acute care problems could include recent acute injuries or minor lacerations, acute illnesses with respiratory symptoms or other symptoms such as nausea or diarrhea, fever with body temperatures less than 103 F, mild to moderate pain related to an illness or injury, etc. Our telephone triage nurses can assess your condition and assist you in scheduling.
Although allergy testing to initiate allergy immunotherapy is not provided in the AIC, nursing staff in the AIC are here to administer existing physician-directed allergy immunotherapy and educate patients regarding their condition, providing you with the support and guidance you need.
Before receiving allergy immunotherapy in the AIC, the healthcare provider providing the student’s immunotherapy orders and serum must coordinate this care with the AIC staff.
To initiate this process, contact your allergist or immunotherapy-prescribing healthcare provider before arranging an appointment at the AIC, or contact the AIC to speak with a nurse for additional information.
Students receiving allergy immunotherapy through the AIC must agree to specific terms and conditions to continue receiving immunotherapy through the Student Health Center. If you have not already completed this form, you will be asked to complete it at your first office visit in the AIC.
In the Gynecology (GYN) Clinic, patients can receive consultation for health concerns related to the female reproductive system. The GYN Clinic staff work closely with the staff of our Women’s Health Clinic to coordinate and effectively meet the healthcare needs of our female student population.
The Women’s Clinic provides:
The Nurse Clinic also provides vaccination services for disease prevention. If you need certain vaccines required for attendance, participation, or travel, you may contact the Nurse Clinic to determine what vaccines are currently available through our clinic. If the vaccine that you need is not available at SHC, you will be assisted with information regarding how and where to best access it.
The following immunizations are generally available at the Student Health Center:
The following injections are generally available:
The availability of some immunizations may sometimes be limited due to supply constraints beyond our control. Prices are subject to change without notice.
Some of the above immunizations/vaccines and boosters and the influenza (flu) vaccine are also available. SHC will bill your insurance directly for their medication and administration fees.
The Women’s Health Clinic staff includes board-certified nurse practitioners and registered nurses (RNs) under the direction of a NCCU Medical Center. Together, they serve to meet the gynecologic and reproductive healthcare needs of our student population.
Services
The following are some examples of services provided at the Women’s Health Clinic: preventive health examinations, cervical cancer screening, family planning and birth control, pregnancy testing, screening and treatment of sexually transmitted infections (STIs), evaluation of vaginal infections, and health counseling.
Birth control prescriptions are subject to insurance coverage and pharmacy costs. Prescriptions can be filled at any pharmacy, including the on-site Student Health Center Pharmacy.
Medical Excuses
Students may experience medical conditions, psychological conditions, illnesses or injuries that require them to be away from the classroom or workplace or that affect their ability to perform optimally in class or on exams.
Per NCCU policy, all students must comply with the provisions of the University catalog. Attendance is the responsibility of the student, and instructors have the discretion to approve or disapprove any absence. See the NCCU Student Policy for General Attendance. Although SHC may verify that you received care and offer a statement in support of consideration of an excused absence, only the instructor may excuse an absence.
Our laboratory is a moderate complexity physician office lab (POL). The Student Health Center laboratory can perform tests requested by an SHC provider and outside providers.
Most labs ordered by our providers may be performed on-site. However, for labs ordered by a SHC provider not performed on-site, test samples can still be obtained and then forwarded for completion at an off-site central lab facility.
You may see a list of our more commonly ordered tests below. COVID-19 testing is also available through our lab.
There is a nominal fee assessed for all laboratory services. Certain exams and evaluations have more commonly performed labs.
Your tests and charges will be individualized for you during your evaluation. Your provider will discuss them with you prior to ordering. Private health insurance is not billed by the SHC; however, an itemized statement can be provided to you and used to request reimbursement from your private health insurance carrier.
Patients will be notified of their lab results by the ordering SHC healthcare provider by phone or through a secure message through the Patient Portal.
The Student Health Center provides care services for all students, including physical exams, preventive care, vaccinations, and testing. Our medical staff also coordinate with community providers, including endocrinologists and psychiatrists, for specialized care as needed.
SHC provides the following services:
The Student Health Center Pharmacy is a privately owned community pharmacy located on the first floor of the Student Health Center Building, just steps beyond the entrance.
It is the only full-service retail pharmacy located on the North Carolina Central University (NCCU) campus and specializes in meeting the needs of all NCCU students, faculty, and staff.
As requested by a patient, medications electronically prescribed by an SHC healthcare provider can be sent to the SHC Pharmacy or any other in-state pharmacy accepting electronic prescriptions.
The Primary Care Clinic serves students with ongoing health issues requiring routine follow-up for monitoring and care. Students with ongoing or chronic health issues are encouraged to schedule an initial appointment early during their time at the university to get established with a Primary Care Clinic provider who can assist them with their ongoing healthcare.
Our medical clinics provide high-quality healthcare in a comfortable, friendly environment. Appointments in the Primary Care Clinic are scheduled by speaking with a telephone triage nurse.
Some appointments are available either virtually or in person. When arranging your appointment, please discuss your preference.
When arranging your appointment, have your schedule available to discuss alternative dates and/or times to be seen.
The Primary Care Clinic is not an urgent care/walk-in clinic or an emergency room (ER). It serves patients with non-urgent, non-emergent health concerns by appointment only.
Patients who present to the Student Health Center with urgent/emergent medical issues without an appointment are referred to a local urgent care/walk-in clinic or emergency room (ER) as appropriate to their condition. Transportation from the SHC to other off-campus healthcare facilities, either by Emergency Medical Service (EMS) or a privately owned vehicle, is not a Student Health Center provided/covered service.
We encourage you to not delay definitive care of urgent/emergent medical issues by first coming to the Student Health Center. If you have a question about where you should receive care, contact our telephone triage, where a nurse is available 24 hours a day, seven (7) days a week to assist you with your care.
Telehealth
The Student Health Center (SHC) provides telemedicine with select SHC providers via HIPAA-compliant ZoomPro. Students must contact the telephone triage nurse at 919-530-6317 to determine if and when they may schedule for a telemedicine appointment.
Students with the Student Health Center Insurance Plan, United Healthcare (Student Blue Resources Health Insurance), may also utilize their telehealth option for accessing care with no fees for those services. Access to board-certified physicians via phone and/or video is available, where permitted, by calling the toll-free number listed on the front of the issued medical ID card.
If you do not have the Student Health Center Insurance Plan, United Healthcare (Student Blue Resources Health Insurance), you may still use this service; however, charges will apply.
Many other private health insurers also offer a telehealth option at low or no cost as well. If you are covered by private health insurance, contact your health insurer customer services number on the back of your card for additional information.