As we prepare to welcome students back for the Fall 2025 semester, we want to provide an important update regarding recent billing discrepancies related to room, board and mailbox charges.
We are pleased to inform you that the issue has been resolved. Student accounts have been carefully reviewed and updated to reflect accurate charges. We are also pleased to report that insurance waivers have been processed.
We encourage all students to log into their accounts to review their updated account information. If you have any questions about your billing statement, please contact the Office of Student Accounting as soon as possible. Our team is ready to assist with account reviews, payment arrangements, or general inquiries.
The Office of Student Accounting is open Monday through Friday, 8 a.m. to 5 p.m., in the Shepard Administration Building, Room 14 (Garden Level). You can also reach us by phone at 919-530-5071 or via email at [email protected].
We continue to offer both in-person and virtual consultations to help students and families better understand their billing statements, resolve past-due balances and explore payment plans and financial counseling services. Here are some links you might find helpful:
- Where/How to Pay the Bill (https://myeol.nccu.edu/kb/article/where-pay-and-how-pay-your-e-bill)
- Payment Plans and Other Options(https://myeol.nccu.edu/kb/article/payment-plans-and-options)
- Payment Plan Set-up Instructions(https://myeol.nccu.edu/kb/article/transact-payment-plan-procedures)
- Student Health Insurance Billing (https://www.nccu.edu/dsa/health-wellness/student-health-center/insurance-and-billing)
At North Carolina Central University, we are committed to delivering a transparent and supportive financial experience for all students. We understand the stress that comes with paying the bill. Thank you for your patience and understanding, and we look forward to supporting your successful start to the Fall 2025 semester.