Getting Connected to Support

Not sure where to start? Let’s Talk is an informal drop-in service where students can discuss a concern, explore support options, or learn more about available well-being resources. While Let’s Talk is not therapy or counseling, it offers a welcoming space to ask questions, gain perspective, and connect with the support that best fits your needs.

Conversations are private, except when there is a concern about your safety or the safety of others, and are not part of your counseling record. Let’s Talk is available in the NCCU Student Center Wellness Lounge. 

Our hours are Tuesday–Thursday, 1–3 p.m.

To request a first-time counseling appointment, please call 919-530-7646 (available Monday–Friday from 8:30 a.m. to 5 p.m.) for an appointment or non-emergency communication.

After-hours crisis support is also available. You may reach our Crisis Support Team by calling 919-530-7646 or contacting the campus police at 919-530-6106.

All students begin counseling through an initial assessment in the first meeting. Students will be sent a link to complete online forms during the initial assessment. Then, students will speak to a mental health professional to discuss any challenges in managing academic and personal demands.

Students and counselors will also create a mutually agreed-upon plan to help each student reach their goals. Students are assigned to an individual therapist. A treatment plan is made through clinical judgment of a student’s needs during the initial assessment. There are no additional fees for NC Central students to use counseling services or programs.

While students often initiate services on their own, it is also usual for a concerned friend, faculty, staff or family member to encourage a student to contact the Counseling Center or accompany them to the first appointment.

All information shared in counseling sessions is regarded with the greatest respect. The confidentiality of the counseling relationship will always be maintained. No information from the sessions will be released without prior knowledge and written consent of the student.

The following are exceptions: 

• A determination has been made that a student is a danger to themselves or someone else.
• A determination has been made that a child or elderly person is in danger of abuse. In this case, the appropriate authorities will be notified.
• A counselor has been notified of a court order to release confidential information. In this event, the counselor will maintain confidentiality in accordance with ethical and legal practices. 

Here at the Counseling Center, we offer individual, couple and group counseling to students seeking support for a variety of issues, including: 

• Anxiety
• Depression
• Grief and loss
• Anger management
• Supporting academic success/focus
• Loneliness
• Stress
• Healthy choices and decision-making

We also offer the following services:

• Alcohol and substance use support
• Care management
• Consultation
• Crisis intervention and management
• Mental skills (performance) consultation
• Psychiatric consultation
• Self-help resources
• Workshops/outreach

Although there is no specific session limit, treatment is designed to be short-term and solution-focused. The treatment plan could include individual, couples, group therapy, or medication evaluation. There may be times when referral coordination will be used to help connect students to providers in the community. 

We also offer psychiatric consultation, medication management appointments and off-campus referrals for higher-level needs through partner providers. Contact us to be connected to one of our partner providers for any of these services.

Therapy Assistance Online (TAO)

In addition to direct counseling services, we also offer adjunct services, including self-help tools such as Therapy Assistance Online (TAO). TAO is a suite of online tools that promote well-being, resilience and behavioral health and wellness. As an NC Central student, you have free 24-hour access to TAO. For more information about TAO, check out this link: https://taoconnect.org/what_is_tao/us/.

You can also see a video about TAO here in the Wellness Resources section of our website. You can access TAO through your “myEOL” portal.  

The Alcohol and Other Substance (AOS) Events and Consultation Hub is a centralized resource for coordinating educational events, consultations, and support services related to alcohol and other drug use. 

Learn More

Request a Consultation

The Wellness Lounge, located on the second floor of the NCCU Student Center (NSC), is a welcoming space where Student Health and Well-Being departments host programs, workshops, and activities that support student wellness, connection, and success.
 

Eagles' Haven is a welcoming lounge space where students can connect, recharge, study, and engage in activities that promote well-being and healthy choices. Whether you're looking for a supportive place to spend time between classes, meet other students, or participate in wellness programs, Eagles' Haven provides a space to feel connected and supported.

Eagles' Haven is located on the ground level of the Student Health Building. Contact Eagles Prevention and Recovery staff for current lounge hours.