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ITS Maintenance Schedule

Why is there downtime?

Information Technology Services (ITS) makes every effort to guarantee that the major systems on our campus are stable and accessible, with as little downtime as possible. Systems require updates, upgrades, performance tuning and other forms of maintenance to ensure their stability and security. Vendors and other service providers also require maintenance to ensure ongoing support. We have posted NCCU ITS maintenance windows as well as maintenance windows for our externally hosted systems. We work with the vendors and our campus community in scheduling maintenance windows when we can.

Will I be notified?

ITS scheduled maintenance will be announced via email, on myEOL and the ITS homepage. Unfortunately, all maintenance cannot be predicted; for that reason, emergency maintenance may be performed outside of the normal maintenance windows and with minimal notification. ITS continually reviews the maintenance schedule and available technologies to reduce any downtime.

Maintenance Schedule

Date and Time Host Type of Maintenance
February 26, 2023 (2–6 p.m.) UNC System Office Clone NCCUPPRD from the Production Environment (NCCUPROD)
February 12, 2023 (2–6 p.m.) UNC System Office Clone NCCUPPRD from the Production Environment (NCCUPROD)
February 11, 2023 (7–11 a.m.) UNC System Office NCCUHRT Database Clone
January 28, 2023 (8 a.m.–5 p.m.) UNC System Office NCCUPROD (Position Control Mods Placed)
January 28, 2023 (5:00 pm) – January 29, 2023 (12:00 pm) UNC System Office NCCUPROD Banner Upgrades/Patches (Production)
January 22, 2023 (2–6 p.m.) UNC System Office NCCUPPRD Clone from Production
January 18, 2023 (8 a.m.–5 p.m.) UNC System Office NCCUHRT Banner Upgrades/Patches (non-production).
January 17, 2023 (8 a.m.–5 p.m.) UNC System Office NCCUTEST Banner Upgrades/Patches (non-production).
January 14, 2023 (7–11 a.m.) UNC System Office NCCUHRT Database Clone
January 9, 2023 TeamDynamix TeamDynamix Sandbox Refresh
January 8, 2023 ITS Tentative: APPWORX: PHASE 1–RHEL 6 to RHEL 7 migration (NCCUTEST)
January 8, 2023 (2–6 p.m.) UNC System Office Clone NCCUPPRD from the Production Environment (NCCUPROD)
December 25, 2022 (2–6 p.m.) UNC System Office Clone NCCUPPRD from the Production Environment (NCCUPROD)
December 17, 2022 (8 a.m.–1 p.m.) ITS/UNC System Office NCCUPROD: Banner Upgrades
August 21, 2022 (8 a.m.–8 p.m.) ITS/UNC System Office NCCUPROD: Banner Upgrades
June 3, 2022–June 4, 2022 (8–8 p.m.) UNC System Office NCCUPROD: Export and Import Project
September 26, 2021 (8 a.m.–2 p.m.) ITS NCCUPROD
August 27, 2021 (5:30 p.m.–6:30 p.m.) ITS NCCUPROD
August 1, 2021 (8 a.m.–2 p.m.) ITS NCCUPROD: Version Updates
July 22, 2021 (1–5 p.m.) ITS NCCUTEST Human Resources Upgrades
July 21, 2021 (1–5 p.m.) ITS NCCUPPRD Financial Aid Upgrades
June 30, 2021 (1–5 p.m.) ITS NCCUTEST: Upgrade Testing
June 25, 2021 (2–5 p.m.) ITS NCCUPPRD Clone
June 23, 2021 (1–5 p.m.) ITS NCCUTEST: Upgrade Testing
June 19, 2021 (2–5 p.m.) ITS NCCUDEV Clones and Upgrades
June 18, 2021 (3–5:30 p.m.) ITS NCCUHRT Maintenance
June 16, 2021 (1–5 p.m.) ITS NCCUTEST Clones and Upgrades
June 9, 2021 (10:30 p.m.–3:30 a.m.) ITS Firewall Maintenance (Network)
May 23, 2021 (8 a.m.–2 p.m.) ITS NCCUPROD: Installing Human Resources and Financial Aid updates
May 21, 2021 (1 p.m.) ITS NCCUPPRD: Test Environment Refresh and Clone
May 12, 2021 (1–5 p.m.) ITS NCCUPPRD: Upgrade Testing
April 17, 2021 (8 a.m.–5 p.m.) UNC System Office Production Winter Maintenance
April 7, 2021 (1–5 p.m.) ITS NCCUPPRD: Installing Banner 8.39.2 and 9.3.24
March 8, 2021 (8 a.m.–12 p.m.) UNC System Office Non-Production Code Tree Maintenance
February 2, 2021 (8 a.m.–6 p.m.) ITS NCCUDEV: Upgrade to 12.2
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