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Accommodations and Services

How to Register for ADA Accommodations:

  1. The accommodations process at the SAS Office begins when a student comes to the office to disclose their disability and register for accommodations.
  2. The student must provide documentation of the disability from a doctor or medical provider. The documentation must be comprehensive and include a clear diagnostic statement. Documentation regarding the disability should include a description of the assessment tools used to render the diagnosis, as well as all test and subtest scores.
  3. The SAS Staff will review the documentation. If the student is eligible to receive accommodations, the staff will discuss what accommodations the student requires to ensure accessibility of learning in the classroom environment.

How to Submit a Public Accommodations Request in the Accommodate System:

  1. Login to the Accommodate system to submit a first-time or public accommodations request.
  2. Fill out all of the fields in the online form.  Please be sure to include a current cell phone number, current local address, your academic major,  your GPA, your classification year (Freshman, Sophomore, Junior, Senior, Graduate Student). Make sure all mandatory fields (with a red asterisk) are complete.
  3. Enter in the Verification Code (the colorful letters in a box) that will grant us permission to share your information as needed with NCCU Faculty and Staff (this serves as your electronic signature granting us Consent to Release Information).
  4. Click Submit. You will see a note at the bottom of the screen that your request was submitted.
  5. After 3-5 business days, check your NCCU email for a welcome message with a link to create a password in Accommodate. Your username will be your NCCU email address.
  6. Please save your username and password for future use. Your letters of accommodation will be emailed to you and your Professors after 3-5 business days from your request.
  7. You may then login to the Accommodate system with your username and password to note your list of accommodations as approved (see the “green check” beside each one) and to print a copy of your letters of accommodation for your records.

How To Submit a Returning Semester Request in Accommodate:

  1. Log into the Accommodate system at  with your username (which is your NCCU email address) and password. If you have not received an email message with a link to create your password, please email a member of the SAS Office Staff to request a Welcome Message and link to create a password to login to Accommodate. *Please save your username and password for future use.*
  2. Click on Accommodation (maroon tabs)
  3. Click on Returning Semester Request (white tabs that turn grey when selected)
  4. Click on Request Accommodation (grey tab under the list of your previous accommodations)
  5. Select the individual accommodation you want to renew from the pull down list. Select the semester you want to renew your accommodations for (semester/year). Click on Submit. Repeat this step for EACH accommodation.
  6. Please allow 3-5 business days for your accommodations requests to be approved. After that time, please check your NCCU email account for your accommodations letter to be sent to you and your Professors.  You may print a copy for your records, if desired. You may also login again to the Accommodate system to see your list of accommodations as approved (with a green check in the approved column). 
  7. Please check-in with your Professors in the first 2 weeks of classes to confirm that she or he has received your letters of accommodations by email.  Note: If you have Exam/Testing Accommodations, please discuss this with your Professor, so that she or he will know early in the semester that you will be receiving testing accommodations in the Student Accessibility Services department, or as arranged by them in the academic department.

Students must return to the SAS Office each semester to request current semester Letters of Accommodations.

The SAS Office accepts walk-ins for initial or returning accommodations requests during the first two weeks of each semester. After that time, students are encouraged to make an appointment by email or phone call.

At the initial visit, students are required to bring:

  • documentation from a doctor or other medical provider
  • a copy of their current semester’s class schedule

Accommodations become effective when each instructor has received, signed and dated the accommodation letter. Student Accessibility Services does not provide accommodations retroactively. For example, if a student does not obtain instructor’s signature until October 5, the accommodations are provided from October 5 until the end of the semester. A student may choose not to use the approved accommodations in all of their classes. In that case notification will only be sent to specific instructors as requested by the student. Concerns or questions regarding accommodations should be directed to the Director of Student Accessibility Services.

Accommodations approved by the university will be made available at no cost to the student. Equipment for personal use, attendant care and educational assistants to be used inside or outside of the classroom are the responsibility of the student. NCCU is not responsible for the location, scheduling or funding of such services.

Requested accommodations not supported by the student’s documentation will be denied by the university.

Provisional Accommodations

Provisional accommodations may be provided for students for a specific number of working days or one semester, pending the receipt of official and complete documentation of a student’s disability or disabilities. These cases will be handled individually and at the discretion of the Director of Student Accessibility Services. Provisional accommodations, if approved, will be for up to one semester only pending further appropriate documentation. 

In addition, some disabilities are temporary and may only require accommodations for a limited time. Each case is considered individually. The following documentation is required for accommodations based on a provisional disability: letter on letterhead from a qualified professional stating diagnosis, functional limitations necessitating the accommodations and estimated length of services. 

Late Accommodations Requests

Some accommodations require more planning than others. Deadlines for accommodation requests are intended as a guide so students can plan. Requests for accommodations submitted after the recommended deadline of two weeks at the beginning of the semester, will not be denied for that reason. However, a reasonable delay in the start of the accommodation should be expected.

What kind of services and accommodations are available?

These are the most commonly provided services and accommodation; however this list is not exhaustive. Eligibility is determined on a case-by-case basis.

  • Note taker services with use of Smart Pen Technology
  • Interpreter services
  • Campus orientation
  • Adaptive transportation
  • Referrals for Academic Support (Tutoring/Supplemental Instruction)
  • Referrals to Student Health and Counseling Services
  • Relocation of classes to accessible buildings
  • Alternative testing methods
  • Adaptive Physical Education class
  • Adaptive computer software/assistive technology
  • ZoomText Screen Magnification Software
  • JAWS Screen reader Software
  • Read & Write Gold
  • Stationary CCTVs (for magnification)
  • Portable CCTVs (Ruby and ZoomTwix)
  • iPad Loaner Program for students with visual impairments
  • Access to alternate forms of text/textbooks
  • Consultation to students and faculty

Note: The University will make the final decisions concerning the appropriateness of accommodations.

NCCU complies with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in all programs and activities (including sexual harassment and sexual violence) in the University's educational programs and activities. For additional resources or to file a Title IX complaint, visit the NCCU's Title IX webpage.
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