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919-530-7676

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helpdesk@nccu.edu

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H.M. Michaux, Jr. School of Education, 
Room 3004

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ITS News and Announcements

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MCNC, one of our hosted service providers, will be completing scheduled maintenance on our Banner system Friday, February 21 beginning at 8:00 pm and concluding by Sunday, February 23 at 8:00 pm.  The purpose of this maintenance is to make some vendor-recommended network, OS and database parameter changes...
 
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The NCCU Banner Production System will be unavailable today, February 16th  from  8:00 pm until 7:00 am, Monday February 17th for maintenance.  During this maintenance window Banner INB and Banner SSB will be unavailable.  
 
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At approximately 2:00AM EST, our phone system vendor received an alert about a failed hardware module within the campus phone system.  As a result of the failure, the phone system performed an automated reset of the system.  When then system reset initiated, it disrupted service to all campus call centers (e.g....