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Important FAQs about NCCU and Hurricane Florence



General Questions

  1. What is a reliable weather source that I can use to monitor Hurricane Florence? 

ReadyNC.org, as well as your local media outlets, are reputable sources. Download the Ready.gov mobile app from the Apple Store or Google Play. 

  1. What are the best contact numbers for university questions related to Hurricane Florence?

We have a few contact numbers to keep the community aware of updates regarding Hurricane Florence:

  • Life-threatening, critical emergencies: 919-530-6106
  • General, non-critical safety information: 919-530-7617
  • Weather Update line (recorded, automated): 919-530-7220
  • Residential Life questions: 919-530-7298
  1. How should I prepare for the arrival of Hurricane Florence?
  • Build a kit with adequate supplies, including water, food, lots of batteries, flashlights. Visit ReadyNC.gov for a complete emergency kit list.
  • Visit your bank or an ATM to get cash. In loss of power, ATMs and credit card machines won’t work. Also, don’t forget to fill all prescriptions prior to the storm’s arrival.
  • Fully charge all of your electronic devices before a storm in case electricity is lost.
  • Lastly, fuel up your vehicle.
  1. How will I know if the campus changes its status from Condition 1, 2 or 3?

Notification will be circulated to faculty, staff and students via Blackboard and the Eagle Alert System, which includes emails, text messages and phone calls. Please be sure to check NCCU’s official social media accounts or call 919-530-7220 for daily updates.

  1. What are the three Adverse Weather and Emergency Event conditions and what is the difference?

Here is a link to the Adverse Weather and Emergency Event Policy: http://www.nccu.edu/policies/retrieve.cfm?id=259.

  1. 6.1.1 Condition 1 (Reduced Operations)

Condition 1 is appropriate when an event has significant potential to or is already negatively impacting local area commuting, important campus services, or the efficient functioning of campus buildings and grounds. In this instance, it may be beneficial for the University to permit expanded flexibility for employees to report to work late, leave early, or not report at all, based on their own personal circumstances.


  1. 6.1.2 Condition 2 (Suspended Operations)

Condition 2 is appropriate when safety risks or logistical challenges are more severe and there is a substantial interest to have a relatively limited number of individuals travel to or remain at the university. In the event of severe weather events, University officials should consider the totality of factors including National Weather Service alerts and warnings, reported road conditions for major thoroughfares, law enforcement directives, the status of area mass transit, the status of campus utility systems, and executive orders from local government heads or the Governor. The Governor’s declaration of a “State of Emergency” or an advisory by the State Highway Patrol to avoid travel does not automatically necessitate suspended operations, but may be an important consideration in reaching a decision on the University’s operational status.

  1. 6.1.3 Condition 3 (Closure)

Condition 3 is limited to events that pose the most severe risks to health and safety or present the most difficult logistical challenges that will severely impede the efficient and effective functioning of the university. Examples include severe weather events which involve substantial numbers of downed trees and/or power lines or uncontrolled flooding over a substantial portion of the local commuting area, substantial and unusual accumulations of snow, ice, or water that risk building stability or safety, or a loss of critical utilities (power, heat, cooling, water, life safety systems). In the event of a loss of utilities, the expected duration of the loss and the feasibility of implementing alternate work sites or logistical arrangements may be a consideration as to whether to declare Condition 2 (Suspended Operations) or Condition 3 (Closure).

NCCU Students


  1. I live on campus. Will the residence halls close? Will Eagle Dining Services be available? Will bottled water be available?

All residence halls are open and will remain open. If there are challenges related to electricity due to the storm, communication will be made with residents via Residence Assistants and Area Coordinators.

Starting tomorrow, Wednesday, Sept. 12, W.G. Pearson Dining Hall will operate on a brunch and dinner schedule. Brunch will be served from 10:30 a.m.-2:30 pm. Dinner will be served from 5:30 p.m.-7:30 p.m. Chick-fil-a will be open from 11 a.m.-2:30 p.m. Eagles Nest (WOW and Pizza Hut) will be open from 10:30 a.m.-5 p.m. and the C-Store will be open from 10 a.m.-5 p.m. All other food retail locations will be closed. On Thursday, Sept. 13, and Friday, Sept. 14,  Saturday, Sept. 16, and Sunday, Sept. 16, W. G. Pearson Dining Hall will be open at the following times: Brunch (10:30 a.m.-2:30 p.m.) and Dinner (5:30 p.m.-7:30 p.m.). The schedule may change depending on weather conditions. All food retail locations will be closed; however, weather permitting, a few locations may open. Please note that the above mentioned information may change based on the weather conditions. Bottled water will be available.


  1. I live in a residence hall on campus but would like to leave and go home. When should I do so?

It is strongly advised that you leave campus as soon as your classes end today, Tuesday, Sept. 11, and no later than 5 p.m. on tomorrow, Wednesday, Sept. 12. To ensure your safety, it would not be advisable to leave NCCU after 5 p.m. tomorrow. Students are required to inform both their Resident Assistant and Area Coordinator should they decide to leave and indicate their intended date of return.


  1. What buildings on campus will be open for students, such as the A.E. Student Union, L.T. Walker Complex, Shepard Library and Bowling Alley?

We will provide an update on the hours of operation for the services noted above, however, each may operate on an amended schedule or may close early, depending on conditions. Hours for the Shepard Library will be circulated via a separate email.


  1. How do I reach my parents in the event my cell phone doesn’t work?

Cell towers may get overloaded. Try sending a text as they will often go through when a call won’t. Landline/analog telephones will likely still be operable when cell towers are down.

  1. I have family member(s) who may be greatly impacted by Hurricane Florence. How will I know they are safe if I can’t reach them?

Identify an out-of-state friend or relative that everyone can call to check in with. Make sure to write down their contact information.

      11.  Am I allowed to have overnight guests stay in my residence hall room?

No. Only NCCU students assigned to live in residence halls, as well as approved staff, are permitted in residential facilities when the university operates under Condition 2 (Suspended Operations). Guests and pets will not be allowed.

NCCU Parents

12. I am a parent. Who should I contact if I am unable to reach my child who lives on campus after the hurricane reaches North Carolina?

Please ensure your child has provided you with contact information for their Residence Assistant or Area Coordinator. Additionally, please ask them to update their emergency contact information in Banner via myEOL.

NCCU Faculty and Staff

13. I am a faculty or staff member and want to secure my office computer. What is recommended?

ITS is asking that you prepare your computer(s) for the possibility of a power outage during the event.  This is to prevent damage to your equipment if/when it loses power, and prevent potential issues when you power it on upon your return.  Please follow the recommendations below:

  • Shut down (not restart) your computer as you normally would using the appropriate shut down methods.
  • Unplug your computer after computer is shut down:
    • If your computer is plugged into a power strip, unplug the strip from the wall. 
  • If your computer is plugged directly into the wall unplug the computer from the wall.
  • Drape the power cord over your desk or monitor to protect it and make it easier to locate upon returning next week.


Published: Tuesday, September 11, 2018
by Associate Vice Chancellor, Ayana D Hernandez
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