Blackboard Support

Blackboard Learn is the University’s official learning management system (LMS) and is used by instructors to communicate with their students online. Blackboard is used in fully online courses and as a supplement to in-person courses. We are currently using version 9.1. Instructors can post announcements, documents, assignments, external links, discussions and exams on Blackboard. Students have online access to course materials, assessments, discussions, group projects and communication tools on Blackboard.

NCCU Blackboard can be accessed by a web browser on your computer or any mobile app. Our institution is integrated with Information Technology Services (ITS) and the University Registrar (via the Banner system). Only users with the role of instructor or student are automatically populated into Blackboard. Instructors and students must also be assigned to or enrolled in a course(s) to gain access to the Blackboard. Our system transmits this data every three hours; new users may experience a short access delay while new data is being transferred.

You need three pieces of information to access Blackboard:

• NCCU Blackboard URL: https://nccu.blackboard.com
• Your NCCU username
• Your NCCU password

Blackboard can be accessed from myEOL. If you are unable to log in with your NCCU credentials, probable causes are:

• Your profile has not been established
• The data transmit process has not been completed