North Carolina Central University Informal Recreational Student Employee Handbook
Table of Contents
Personal Duties………………………………………………....pg 3
Fitness Duties and Responsibilities……………………pg 4
Lifeguard Duties and Responsibilities………………..pg 5
Dress Code………………………………………………………..pg 7
Rules and Regulations……………………………………….pg 8
Confidentiality Statement…………………………………pg 10
Informal recreation is an intricate part of the recreation program at North Carolina
Central University. Both men and women enjoy the many phases of activities in Walker
Complex and throughout the campus. Structural informal recreation can give students the
means to relieve stress, meet other students with the same interest, and fill their free time
with activities that are healthy and wholesome. The informal recreation program must
share with the other campus facilities and their staff; we must make use of the lyceum
program, residence hall activities, and the fraternities and sororities’ natural ability to
compete with and against each other. All student employees must know and understand their
personal duties, rules and regulations, dress codes, warning letter and recreational sports guidelines.
The Recreational Sports Guidelines is included in Appendix 1 of this handbook. In addition,
student employees must be familiar with the operational schedule, activities, and
NCCU Campus Recreation is a customer friendly environment; please leave all other
attitudes outside the door. Each student employee will be assigned to a specific station
daily. All student employees will be able to access their schedules located on the window
of the office in the lobby area.
*Entry I.D. Checkers
These persons are responsible for checking the identification of all students using the I.D.
scanner, making sure that the scanner reads “permitted” or “yes,” and making sure that
students have properly and completely signed in. In addition, these individuals must sign
in and out equipment, locks, and towels when needed. The duties of the front desk
include taking out the trash, disposing of towels in the laundry room, as well as cleaning
mats after each use. As one of the first people to greet all customers entering the
complex, he or she must greet each customer with friendly customer service. Other duties
of I.D. checkers include filling out inventory sheets correctly, being aware of who signs
in to enter the complex, and recording lock numbers on the equipment sign-out sheets.
No one receives his or her I.D. back without returning all equipment. If any equipment is
lost or damaged, the checkers will notify a supervisor.
*Weight Room I.D. Checkers
These persons are responsible for ensuring that students have a valid I.D. card and
collecting these cards during use of the facility. These persons are also responsible for
ensuring that no one enters through the side exits.
*Gymnasium I.D. Checkers
These persons are responsible for checking for validation of I.D. and obtaining the I.D.
cards of students who are using the gymnasium. These persons are also responsible for
making sure the gym guidelines are followed at the beginning and end of each shift. The
guidelines for running the gymnasium consist of opening and closing the gym at the
appropriate times, properly letting the goals up and down, as well as locking up the gym.
Other responsibilities include ensuring that no guests are spitting, cursing, or dunking in
*Walker Complex Floaters
These persons are responsible for periodical monitoring of the gym, weight room,
wellness center, entrances/exits, locker rooms, and swimming pool area. These persons
are also responsible for making sure that each student employee is fulfilling his or her
duties. He or she may occasionally need to fill in at a work station as necessary.
*Lobby Door Monitors
These persons are to supervise entrances in order to prevent/stop unauthorized entrances
of the building. In addition, these persons are to direct students to the appropriate
Fitness Monitor Duties and Responsibilities
This person is responsible for general/custodial maintenance (picking up weights, dust
mopping floor, wiping down cardio/strength equipment). He or she must supervise all
patrons while stressing safety and proper use of equipment. He or she must be able to
conduct one-on-one or group fitness orientations, instructional workshops, fitness testing,
aerobic and fitness training classes, and complete all daily shift reports and records.
Required experience and training
CPR/AED and First Aid Certified employees are preferred. Those previously enrolled or
currently enrolled with a grade of “B” or higher in weight training and advanced weight
training are considered for the position. An ability to learn and attend all staff sessions is
The fitness monitor is responsible for the monitoring of the wellness room/or free weight
room. This includes maintaining the safety and security of the facilities and the people in
them during the hours of operation.
For more info, contact:
L.T. Walker Complex, Rm 203
To accomplish this goal, the fitness monitor is responsible for implementing the policies
and procedures established by the strength/fitness specialist and/or the wellness center
director. This includes wellness room opening/closing procedures, security and safety,
orientation to equipment and waiver forms, maintenance checklist, problem-solving, and
The fitness monitor must:
-Check with Mr. Thomas in the weight room office for daily messages, corrections, and
-Fitness monitors are to wear Campus Recreation shirts at all times while on duty. These
shirts help identify employees, their position, and will help them exercise their authority.
-Clothes unsuitable for a work-out are considered unsuitable for work (boots, hats, dress
shoes, jeans, sandals, etc.)
-Fitness monitors must attend all staff meetings/training sessions.
-Employees are to conduct only the business of their assigned areas while on duty.
Studying, reading, writing, personal telephone conversations, watching television, and
visiting with friends are prohibited. Do not allow unauthorized individuals in the
-Fitness monitors are expected to clean equipment according to schedules.
-Fitness monitors are responsible for making sure all participants have a towel and are
appropriately dressed while working out.
-Only NCCU students, staff, and faculty are authorized to use our facility and equipment.
A fitness monitor must diplomatically keep everyone else out.
-Monitors must supervise those using the equipment. If the patrons are using the
equipment improperly, the monitors must show them how to properly do the exercise.
-No one is allowed through the locked doors. All facility users must enter and check in at
the main entrance.
-Monitors are responsible for reporting misuse or abuse of equipment by patrons. If a
patron does not follow the rules of the facility, the monitor must ask him or her to leave.
If necessary, the monitor can call the facility monitor to escort them from the premises.
-Fitness monitors are responsible for all aspects pertaining to the campus wellness
programs, including marketing, acquiring participants, health appraisal, assessment,
equipment orientation/demonstration, and implementation during any hours of
-Monitors are responsible for training staff to monitor the facility and carry out the other
duties assigned by the supervisor.
-They are responsible for other programming deemed appropriate by the supervisor.
Lifeguard Duties and Responsibilities
The employee upholds the high standards of the American Red Cross Safety Program.
The job includes swimming instructions, first aid, CPR, pool and bathhouse maintenance,
discipline, and related jobs that are beneficial to the pool and swimming program. This
employee reports to the director of swimming pools and carries out policies of the
Illustrative examples of work
-Observes pool area with strict safety measures
-Disciplines all patrons who violate pool safety rules
-Teaches swimming classes organized by the Recreation Department
-Aids in recognizing swimming team(s) and carries out swimming meets
-Treats minor injuries with basic first aid
-Assists in pool and bathhouse maintenance as assigned by the pool manager
-Encourages participants to take part in Water Safety Programs
-Handles any job assigned pertaining to swimming pool operation
-Assists in maintaining high water quality
Knowledge, Skills, and Abilities
-Working knowledge of American Red Cross Lifeguard standards and regulations
-Ability to supervise any swimming instructional program
-Ability to perform CPR//First Aid
-Ability to effectively communicate pool regulations and standards
-Working knowledge of swimming pool filter operations
Required Experience and Training
-Aquatic experience as a lifeguard, whether paid or voluntary
-Be at least 16 years of age
Upon clocking in to work, all student employees must abide by the following dress code:
the assigned shirt
long shorts, jeans (excludes cut-off jeans shorts), sweat pants, or casual pants
comfortable shoes (excludes open-toe shoes)
1. All t-shirts must be tucked inside shorts/pants.
2. No hats can be worn while on duty.
*Any other violation pertaining to the dress code will be handled at the manager’s
Rules and Regulations
1. All work-study employees must clock in with their supervisor when coming and
leaving the complex. No tardies will be allowed.
2. While on duty, employees may not handle or use equipment unless assisting a
3. Students may not eat or drink in plain view while on duty. Food may be taken to
the designated area out of public view.
4. Student I.D. cards may not be left unattended. If someone has to leave the station,
he or she must inform the supervisor so that he or she can send relief. Students
cannot leave their station without relief.
5. Students must stay at their assigned stations and cannot leave the end of their
shifts until Coach Vaughan approves.
6. Student intramural employees may not sit in the spectator stands.
7. No horseplay is allowed among employees or other students while on duty.
8. Student employees are responsible for covering their shifts. If a student needs
time off after the schedule has been posted, he or she should try to switch shifts
with another employee. Once a switch is agreed upon, both employees need to
meet with the scheduling supervisor to note the change.
9. Talking on cell phones is not allowed; if worn, cell phones need to be on vibrate.
10. Requests off needs to be submitted a week in advance to the supervisor.
11. Friends and family members cannot stand around the front desk or any station.
Please make conversations brief.
12. No foul language or any other offensive language is allowed.
Four (4) no shows
Three (3) no shows and one (1) warning
Two (2) no shows and two (2) warnings
Four (4) warnings
Coming/returning to work more than five (5) minutes late
Failure to carry out rules while at station
Leaving a station without informing a supervisor
Inappropriate attire (untucked shirt into pants, skirt, shorts, etc.)
Open-toe shoes worn while on duty
No work shirt (sent home)
Not following guidelines in the gym, front desk, weight room, etc.
Letting non-NCCU students into the complex
Letting NCCU students in without permit displayed from card scanner
Playing basketball, swimming, racquetball, or any other recreational sport
Three (3) call-ins equal two (2) warning
Eating at front desk or in plain view
Making personal phone calls at the front desk with cell phones or complex phone
(phone at front desk is only for contacting coaches)
Failing to check in with a supervisor before going to a station
Using foul language or any other offensive language
It is important that the employees follow the policies and procedures stated in this
handbook as representatives of Campus Recreation. Failure to do so will result in
disciplinarian review by the immediate supervisor and the director of Campus Recreation.
Student employees who fail to comply with these policies are subject to the following
types of discipline:
Verbal warning: a verbal review and discussion of the offense. This discussion will be
noted on file. A written warning can also be considered a verbal warning.
When a supervisor has warned anyone of any misconduct, the student should note that he
or she will be written up.
Termination of employment: each student employee is given up to four warnings per
semester. A discussion as to whether employment is still needed will take place.
All confidential documents are filed in the director’s office; individuals may only see
their files during a visit to the office. During the initial interview, students will be provided with information
regarding the security of their documents. Files remain in the office for five years. After this time, they
are shredded. Faculty and staff can only view these documents upon the student’s request.
For details, see University Procedures at http://www.nccu.edu/formsdocs/proxy.cfm?file_id=104.