Informal Recreation Handbook

North Carolina Central University Informal Recreational Student Employee Handbook

Table of Contents

Introduction……………………………………………………….pg 3                                          

Personal Duties………………………………………………....pg 3                                                                  

Fitness Duties and Responsibilities……………………pg 4

Lifeguard Duties and Responsibilities………………..pg 5

Dress Code………………………………………………………..pg 7

Rules and Regulations……………………………………….pg 8

Discipline…………………………………………………………..pg 9

Confidentiality Statement…………………………………pg 10

Introduction

Informal recreation is an intricate part of the recreation program at North Carolina

Central University. Both men and women enjoy the many phases of activities in Walker

Complex and throughout the campus. Structural informal recreation can give students the

means to relieve stress, meet other students with the same interest, and fill their free time

with activities that are healthy and wholesome. The informal recreation program must

share with the other campus facilities and their staff; we must make use of the lyceum

program, residence hall activities, and the fraternities and sororities’ natural ability to

compete with and against each other. All student employees must know and understand their

personal duties, rules and regulations, dress codes, warning letter and recreational sports guidelines.

The Recreational Sports Guidelines is included in Appendix 1 of this handbook. In addition,

student employees must be familiar with the operational schedule, activities, and

programs available.

Personal Duties

NCCU Campus Recreation is a customer friendly environment; please leave all other

attitudes outside the door. Each student employee will be assigned to a specific station

daily. All student employees will be able to access their schedules located on the window

of the office in the lobby area.

*Entry I.D. Checkers

These persons are responsible for checking the identification of all students using the I.D.

scanner, making sure that the scanner reads “permitted” or “yes,” and making sure that

students have properly and completely signed in. In addition, these individuals must sign

in and out equipment, locks, and towels when needed. The duties of the front desk

include taking out the trash, disposing of towels in the laundry room, as well as cleaning

mats after each use. As one of the first people to greet all customers entering the

complex, he or she must greet each customer with friendly customer service. Other duties

of I.D. checkers include filling out inventory sheets correctly, being aware of who signs

in to enter the complex, and recording lock numbers on the equipment sign-out sheets.

No one receives his or her I.D. back without returning all equipment. If any equipment is

lost or damaged, the checkers will notify a supervisor.

*Weight Room I.D. Checkers

These persons are responsible for ensuring that students have a valid I.D. card and

collecting these cards during use of the facility. These persons are also responsible for

ensuring that no one enters through the side exits.

*Gymnasium I.D. Checkers

These persons are responsible for checking for validation of I.D. and obtaining the I.D.

cards of students who are using the gymnasium. These persons are also responsible for

making sure the gym guidelines are followed at the beginning and end of each shift. The

guidelines for running the gymnasium consist of opening and closing the gym at the

appropriate times, properly letting the goals up and down, as well as locking up the gym.

Other responsibilities include ensuring that no guests are spitting, cursing, or dunking in

the gym.

*Walker Complex Floaters

These persons are responsible for periodical monitoring of the gym, weight room,

wellness center, entrances/exits, locker rooms, and swimming pool area. These persons

are also responsible for making sure that each student employee is fulfilling his or her

duties. He or she may occasionally need to fill in at a work station as necessary.

*Lobby Door Monitors

These persons are to supervise entrances in order to prevent/stop unauthorized entrances

of the building. In addition, these persons are to direct students to the appropriate

entrances.

Fitness Monitor Duties and Responsibilities

This person is responsible for general/custodial maintenance (picking up weights, dust

mopping floor, wiping down cardio/strength equipment). He or she must supervise all

patrons while stressing safety and proper use of equipment. He or she must be able to

conduct one-on-one or group fitness orientations, instructional workshops, fitness testing,

aerobic and fitness training classes, and complete all daily shift reports and records.

Required experience and training

CPR/AED and First Aid Certified employees are preferred. Those previously enrolled or

currently enrolled with a grade of “B” or higher in weight training and advanced weight

training are considered for the position. An ability to learn and attend all staff sessions is

necessary.

The fitness monitor is responsible for the monitoring of the wellness room/or free weight

room. This includes maintaining the safety and security of the facilities and the people in

them during the hours of operation.

For more info, contact:

Erica Dixon

L.T. Walker Complex, Rm 203 

919-530-6335

To accomplish this goal, the fitness monitor is responsible for implementing the policies

and procedures established by the strength/fitness specialist and/or the wellness center

director. This includes wellness room opening/closing procedures, security and safety,

orientation to equipment and waiver forms, maintenance checklist, problem-solving, and

leadership.

The fitness monitor must:

-Check with Mr. Thomas in the weight room office for daily messages, corrections, and

rescheduling.

-Fitness monitors are to wear Campus Recreation shirts at all times while on duty. These

shirts help identify employees, their position, and will help them exercise their authority.

-Clothes unsuitable for a work-out are considered unsuitable for work (boots, hats, dress

shoes, jeans, sandals, etc.)

-Fitness monitors must attend all staff meetings/training sessions.

-Employees are to conduct only the business of their assigned areas while on duty.

Studying, reading, writing, personal telephone conversations, watching television, and

visiting with friends are prohibited. Do not allow unauthorized individuals in the

supervisor’s office.

-Fitness monitors are expected to clean equipment according to schedules.

-Fitness monitors are responsible for making sure all participants have a towel and are

appropriately dressed while working out.

-Only NCCU students, staff, and faculty are authorized to use our facility and equipment.

A fitness monitor must diplomatically keep everyone else out.

-Monitors must supervise those using the equipment. If the patrons are using the

equipment improperly, the monitors must show them how to properly do the exercise.

-No one is allowed through the locked doors. All facility users must enter and check in at

the main entrance.

-Monitors are responsible for reporting misuse or abuse of equipment by patrons. If a

patron does not follow the rules of the facility, the monitor must ask him or her to leave.

If necessary, the monitor can call the facility monitor to escort them from the premises.

-Fitness monitors are responsible for all aspects pertaining to the campus wellness

programs, including marketing, acquiring participants, health appraisal, assessment,

equipment orientation/demonstration, and implementation during any hours of

availability.

-Monitors are responsible for training staff to monitor the facility and carry out the other

duties assigned by the supervisor.

-They are responsible for other programming deemed appropriate by the supervisor.

Lifeguard Duties and Responsibilities

The employee upholds the high standards of the American Red Cross Safety Program.

The job includes swimming instructions, first aid, CPR, pool and bathhouse maintenance,

discipline, and related jobs that are beneficial to the pool and swimming program. This

employee reports to the director of swimming pools and carries out policies of the

Recreation Department.

Illustrative examples of work

-Observes pool area with strict safety measures

-Disciplines all patrons who violate pool safety rules

-Teaches swimming classes organized by the Recreation Department

-Aids in recognizing swimming team(s) and carries out swimming meets

-Treats minor injuries with basic first aid

-Assists in pool and bathhouse maintenance as assigned by the pool manager

-Encourages participants to take part in Water Safety Programs

-Handles any job assigned pertaining to swimming pool operation

-Assists in maintaining high water quality

Knowledge, Skills, and Abilities

-Working knowledge of American Red Cross Lifeguard standards and regulations

-Ability to supervise any swimming instructional program

-Ability to perform CPR//First Aid

-Ability to effectively communicate pool regulations and standards

-Working knowledge of swimming pool filter operations

Required Experience and Training

-Aquatic experience as a lifeguard, whether paid or voluntary

-Be at least 16 years of age

Dress Code

Upon clocking in to work, all student employees must abide by the following dress code:

the assigned shirt

long shorts, jeans (excludes cut-off jeans shorts), sweat pants, or casual pants

comfortable shoes (excludes open-toe shoes)

1. All t-shirts must be tucked inside shorts/pants.

2. No hats can be worn while on duty.

*Any other violation pertaining to the dress code will be handled at the manager’s

discretion.

Rules and Regulations

1. All work-study employees must clock in with their supervisor when coming and

leaving the complex. No tardies will be allowed.

2. While on duty, employees may not handle or use equipment unless assisting a

student.

3. Students may not eat or drink in plain view while on duty. Food may be taken to

the designated area out of public view.

4. Student I.D. cards may not be left unattended. If someone has to leave the station,

he or she must inform the supervisor so that he or she can send relief. Students

cannot leave their station without relief.

5. Students must stay at their assigned stations and cannot leave the end of their

shifts until Coach Vaughan approves.

6. Student intramural employees may not sit in the spectator stands.

7. No horseplay is allowed among employees or other students while on duty.

8. Student employees are responsible for covering their shifts. If a student needs

time off after the schedule has been posted, he or she should try to switch shifts

with another employee. Once a switch is agreed upon, both employees need to

meet with the scheduling supervisor to note the change.

9. Talking on cell phones is not allowed; if worn, cell phones need to be on vibrate.

10. Requests off needs to be submitted a week in advance to the supervisor.

11. Friends and family members cannot stand around the front desk or any station.

Please make conversations brief.

12. No foul language or any other offensive language is allowed.

Discipline

Termination

Four (4) no shows

Three (3) no shows and one (1) warning

Two (2) no shows and two (2) warnings

Four (4) warnings

Warnings

Coming/returning to work more than five (5) minutes late

Failure to carry out rules while at station

Leaving a station without informing a supervisor

Inappropriate attire (untucked shirt into pants, skirt, shorts, etc.)

Open-toe shoes worn while on duty

No work shirt (sent home)

Not following guidelines in the gym, front desk, weight room, etc.

Letting non-NCCU students into the complex

Letting NCCU students in without permit displayed from card scanner

Playing basketball, swimming, racquetball, or any other recreational sport

Three (3) call-ins equal two (2) warning

Eating at front desk or in plain view

Making personal phone calls at the front desk with cell phones or complex phone

(phone at front desk is only for contacting coaches)

Failing to check in with a supervisor before going to a station

Using foul language or any other offensive language

It is important that the employees follow the policies and procedures stated in this

handbook as representatives of Campus Recreation. Failure to do so will result in

disciplinarian review by the immediate supervisor and the director of Campus Recreation.

Student employees who fail to comply with these policies are subject to the following

types of discipline:

Verbal warning: a verbal review and discussion of the offense. This discussion will be

noted on file. A written warning can also be considered a verbal warning.

When a supervisor has warned anyone of any misconduct, the student should note that he

or she will be written up.

Termination of employment: each student employee is given up to four warnings per

semester. A discussion as to whether employment is still needed will take place.

Confidentiality Statement

All confidential documents are filed in the director’s office; individuals may only see

their files during a visit to the office. During the initial interview, students will be provided with information

regarding the security of their documents. Files remain in the office for five years. After this time, they

are shredded. Faculty and staff can only view these documents upon the student’s request.

For details, see University Procedures at http://www.nccu.edu/formsdocs/proxy.cfm?file_id=104.