Truth and Service
Future StudentsStudentsParents and FamilyAlumniFaculty and StaffVisitors
Directory Image
Customer Service

NCCU Intranet Enhancement: Prospective Student Portal (PSP) -
Enhancements: 10/19/2009

A. We improved the way the PSP system notifies individuals within each department who would follow-up with Student Prospects. Now upon sign-up, individual departmental contacts are dynamically determined.
1) By default, the official Web Liaisons (if they exist on file with Web Services' list) is notified when a prospective student expresses interests in the appropriate department.
2) The system also accommodates non-Liaison contacts (when the Liaison or Department head assigns a different person to follow-up with student prospects).
3) If a departmental Web Liaison does *not* exist, the system contacts the Department Head, whenever prospective student expresses interests in the appropriate department.
B. NEW myInterests Pane - Provides Prospective Students with instant details for each departments in which they have selected as an intertest.
1) Contacts - Even if those Departmental Contact lists do NOT natively show in the current Online Campus Directory. Example: Try to find http://www.nccu.edu/directory/?department=Campus Echo. Now, try it as a Prospective Student, having expressed interest in the Portal.
2) Scholarships and Cirricula Gides (where appropriate)
3) Departmental Web sites - Now, it includes our Graduate-only programs, those those sites NOT within Web Services' CMS, or even those outside of the nccu.edu domain (e.g., www.nccuslis.org)

Future Considerations and Enhancements:
• Enable the system to automatically determine and contact the Department Head, as necessary (e.g., if the initial/Web Liaison e-mail is not deliverable).


Release Date: 06/15/2009

What Is It:
A tool to facilitate more effective customer service for those interested in applying for NCCU enrollment providing assistance with any of our application-related
processes. This Portal is open-ended to serve as the framework for NCCU's Customer Intranet throughout the student's scholastic career (and beyond), in the same way
myEOL currently serves enrolled students and Faculty/Staff, using many of the same features and functions.

Usage:
• Go To Log-In Page (https://www.nccu.edu/intranet/prospective/login.cfm)
• Click "Sign Up Now" and create an PSP account, with the typical user/contact info (particularly, a user-specified E-Mail and Password). It looks and acts just like the Intranet for Students, Faculty and Staff. It requires a seperate (non-AD) account to get specifically for Prospective Students.
• The PSP collects all user-provided info in a database, and authenticates users via the E-Mail and PW fields specified in the previous "Sign Up Now" process.
• Upon proper Log-In, the PSP displays

1) Targeted "To-Do List" tasks, based on users' "Applicant Type" (e.g., Freshman, Transfer, Int'l, etc. from the "Sign Up Now" process)
2) Intranet Panes appropriate for the user's level of access.

Future Considerations and Enhancements:
• Front-end enforcement of Password Strength requirements. Helpful later, when PSP Accounts are integrated into Banner and/or AD.
• Tighter Integration into Banner, with automated propagation of user data (coming from Banner, based on Business Practices which are now being formulated).
• Smooth migration into AD (based on the appropriate Business Practices to be clarified in the future).

Bug Fixes:
• Not Applicable

Known Issues:
• None