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Workplace Injury and Violence

Injuries

After calling NCCU Police at 919-530-6106, you may provide first aid if you are trained, it is safe to do so, and the victim consents. Do not attempt to move an injured person unless it is absolutely necessary to prevent further injury. Calmly assure the injured person that help is on the way.

Assist emergency personnel in locating the victim and investigating the incident.

For all injuries, the injured person must complete an NCCU Accident Report. This includes campus visitors, as well as students, faculty and staff. You can pick up an Accident Report form from Campus Security or by calling 919-530-7943.

Prepare for medical emergencies by taking first aid and CPR training classes.

For information about student health and student campus health-care services, call 919-530-7943.

Workplace Violence

Your actions may help calm a potentially violent situation, or they may escalate the problem. Try to behave in a manner that helps calm a situation:

  • Stay calm. Don't be in a hurry.
  • Be empathetic. Show you are concerned.
  • Try to have the other person and yourself sit down. (Sitting is a less aggressive position.)
  • Try to be helpful. For example, schedule an appointment for a later time.
  • Give positive-outcome statements, such as "We can get this straightened out."
  • Give positive feedback for continued talking, such as "I'm glad you're telling me how you feel."
  • Stay out of arms' reach.
  • Have limited eye contact.
  • Take notes.

Avoid exacerbating behaviors:

  • Do not patronize.
  • Do not yell or argue.
  • Do not joke or be sarcastic.
  • Do not touch the person.

If someone becomes agitated:

  • Leave the scene immediately, if possible. Call University Police at 919-530-6106 from a safe place.
  • Or try to alert a co-worker that there is a problem; e.g., by calling and using an agreed-upon code word to indicate trouble.

Practice preventive measures:

  • Discuss and agree on circumstances and situations in the workplace that everyone should watch out for. Have procedures, signals and code words in place to deal with threatening situations.
  • Avoid scheduling appointments for times when no one else is in the area. Alert your colleagues in advance about a difficult meeting, and keep the door to the room open, or meet in a public area.
  • Try to avoid working alone after hours. If you have to work late, advise a colleague, friend or family member.
  • When working after office hours, keep doors locked and do not open the door unless you are expecting someone.
  • Report any strange or unusual activities in and around your workplace immediately to your supervisor and the police.
  • Do not leave money or valuable belongings out in the open. Purses should be locked in a desk or cabinet.
  • Lock your office and/or lab doors when these areas are not in use, even when you are leaving for "just a moment."
  • Always walk in well-lit areas and know your surroundings. If you think you are being followed, do not go home; go where there are other people. Call University Police (6106) as soon as you are in a safe place.
  • Report to your building supervisor any workplace locks, windows or lights that are in need of repair or attention.
 
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