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Call ETAC
919-530-7676

Email ETAC
helpdesk@nccu.edu

Submit a Ticket Online
https://helpdesk.nccu.edu

Visit Us

Employees: 
H.M. Michaux, Jr. School of Education, 
Room 3004

Students: 
Student Union, 
Lower level beside the Mail Center 

Get Connected

Student Technology

Welcome to North Carolina Central University and the academic computing experience of a life time. Academic computing will play a major role in your educational success at NCCU.  Our goal is to make certain that each of you have access to technological resources necessary for your matriculation and make accessing necessary resources an enjoyable feat and not a daunting task.

It is with this goal in mind that we have created this page to serve as a point of reference to those resources.

What is myEOL? 

myEOL is a portal designed to make accessing NCCU resources even simpler.  This "one stop shop" gives you access to all of your NCCU accounts (Blackboard, Banner, your email, etc.) from this one location.  In addition, it provides direct links to information pertaining to ITS, Career Services, Residential Life, Student Government, Campus Radio, and many other important offices on campus.  While myEOL allows you to stay abreast to all things NCCU related, it also provides you with the latest news.  To access myEOL visit: www.nccu.edu and click on the Login to myEOL hyperlink at the top right of the page. 

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Password Management Page

| Click Here |

This page allows you to do the following:

  • Lookup your NCCU username and password with your Banner ID and Pin
  • Reset Your Password
  • Change Your Password
  • Understand the Password Requirement
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Secondary Email Active Directory Password Recovery

| Click Here |

For instructions on how to submit a secondary email.

Click Here |

To Recover a password after you have submitted a secondary email.

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Steps to Connecting to Cisco Clean Access

| Click Here |

All computers attempting to connect to the NCCU network via our wireless access point are required to have our network security software (Cisco Clean Access Agent) installed before being granted network and internet access. 

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The University Laptop Program

| Click Here |

A program designed to provide students with the opportunity to purchase a quality laptop at a discounted rate.  The ITS department has collaborated and heavily negotiated prices that will give you the biggest “bang for your buck,” to allow you to purchase the laptop that is right for you! 

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The ITS Software Repository

| Click Here |

This site provides a central location for free up-to-date software for the entire NCCU campus community.

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The Campus Wireless Hotspots

Click Here |

NCCU has wireless hotspots in various places on campus.  We are currently working to upgrade the wireless infrastructure to stretch throughout the entire campus.  Click on the link to view where the Hotspots are on campus.

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Telephone Instructions

| Click Here |

Follow the link for steps to setting up your telephone in your residential hall and a list of features available for our telephone.

 

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Campus Computer Labs

| Click Here |

Follow the link to view a list of computer labs on campus.

NOTE: You must log into myEOL to view this document.

 

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Eagle Technical Assistance Center (ETAC)

| Click Here |

ETAC is the NCCU ITS helpdesk and here for technical support needs. Contact ETAC by calling 530-7676, sending an email to helpdesk@nccu.edu , submitting a trouble ticket at https://helpdesk.nccu.edu or visiting Room 3042 in the H.M. Michaux, Jr School of Education.