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Call ETAC
919-530-7676

Email ETAC
helpdesk@nccu.edu

Submit a Ticket Online
https://helpdesk.nccu.edu

Visit Us

Employees: 
H.M. Michaux, Jr. School of Education, 
Room 3004

Students: 
Student Union, 
Lower level beside the Mail Center 

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FAQs


What is the WebFOCUS Account Review Process?

The WebFOCUS Administrator reviews each User Account Request form to determine the appropriate level of user access. WebFocus users must have a completed Banner security form on file with ITS. The WebFOCUS Administrator creates the user account. The WebFOCUS User ID and Password are synced with the users AD account. All requests for access to student data are governed by the Federal Educational Family Rights and Privacy Act (aka FERPA).