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Call ETAC
919-530-7676

Email ETAC
helpdesk@nccu.edu

Submit a Ticket Online
https://helpdesk.nccu.edu

Visit Us

Employees: 
H.M. Michaux, Jr. School of Education, 
Room 3004

Students: 
Student Union, 
Lower level beside the Mail Center 

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FAQs


Sometimes when I'm using MRE my browser locks up. What causes this?

The WebFOCUS Managed Reporting Environment is a Java application. Java applications tend to act unpredictable when shut down by clicking the 'X' in the upper right hand corner of the window. Whenever you are finished with an MRE window, make sure you use the buttons provided for ending the application such as "Quit" or "OK."