ITS provides software and hardware support for NCCU owned laptop and desktop workstations. This support includes new computer setup, troubleshooting, installing and configuring of desktop operating systems and applications within the parameters of NCCU ITS procedures. Highly knowledgeable and dedicated support technicians ensure that all issues are resolved with the highest level of technological and customer service. To get support for your NCCU owned device contact ETAC by calling 919-530-7676 or emailing firstname.lastname@example.org.
Support for Personal Desktops/Laptops
The Eagle Technical Center (ETC) provides hardware and software repair for personal computers that belong to students, faculty and staff of NCCU. ETC is located on the first floor of the James E. Shepard Library. Students receive ONE free computer wipe each semester they are enrolled in classes at the university. Consultations and workshops are available at no charge. Faculty and staff members can receive support on their personal devices for a small fee at the ETC. Below is the current pricing list, which is subject to change.
Microsoft Office Software
Windows 8.1 Upgrade Software - 32 bit
Windows 8.1 Upgrade Software - 64 bit
1 Year Software
4 Year Software
Data Backup (customer provides media)