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ITS News

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Banner Upgrades

A brief Banner production outage will occur on Sunday, September 25, beginning at 8am and ending at 12 noon in order to apply the latest Financial Aid Upgrades. Banner INB and Banner SSB will be inaccessible during this outage. 
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PortalGuard Issue Resolved

The issues that prevented PortalGuard from functioning properly, September 4th and 5th have been resolved as of 8:00 am today. We sincerely appreciate your patience.
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PortalGuard System Down

We are currently experiencing issues with PortalGuard, our password reset system. We will be sure to alert you once all issues are resolved.
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New myNCCU App

NCCU RELEASES NEW MOBILE APP THAT IS AVAILABLE IN STORES TODAY! We are excited to announce the new NCCU Mobile App (myNCCU Mobile). Download the app in the iTunes App Store and Google Play Store.  Make sure you take a moment to: 1) Download the app - Google Play (goo.gl/TbTGor) and iTunes...
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New Ticketing System Launches July 27, 2016

We are pleased to announce that on July 27th, ITS will be transitioning to our NEW ticketing system, TeamDynamix. This new platform that will aid us in our continued efforts to provide top rate Eagle Excellence and streamline our support services. Below is some...
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Emergency Banner Maintenance - Tonight at 11:00 pm

UNC - General Administration will be performing emergency maintenance, tonight July 7, 2016 from 11:00 pm – 1:00 am.  This maintenance is essential to resolve the immediate issues with load balancers in our hosting data center. During this maintenance window, Banner will be unavailable.
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Independence Day Holiday Hours

The Independence Day Holiday Hours of Operation for July 1st - July 4th are below:   July 1: 8:00 am - Noon July 2: CLOSED July 3: CLOSED July 4: CLOSED We will resume normal hours of operation July 5 at 8:00 am. Enjoy your holiday weekend!
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Dynamic Course Schedules

The public/web class schedule look has been restored to include the course list views available prior to the Banner upgrade. Both ITS and the Office of the Registrar will continue to work on the class schedule view behind Banner SSB/myEOL.  Check out the restored course schedule...
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Course Schedule Display

ITS and the Registrar have worked to program and test changes to restore the public/web class schedule look to include the course list views available prior to the upgrade. Both teams are continuing to work on the course schedule view behind Banner SSB/myEOL. We appreciate your patience as work through this process....
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SharePoint Migration

ITS  will be migrating SharePoint 2010 to SharePoint 2013. This will take place on the weekends only, beginning June 24th after 5:00 pm. During the migration process, you will not experience any disruption in access. However the existing SharePoint site will be READ ONLY. The migration will be done by...
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