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Cisco Jabber

North Carolina Central University (NCCU) Information Technology Services (ITS) is pleased to offer a new resource innovating how faculty and staff communicate within the NCCU community. NCCU ITS embraces continuous service improvement and one of those items is Cisco Jabber.  Cisco Jabber is one of our new communication...
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October is National Cyber Security Awareness Month

October is National Cyber Security Awareness Month (NCSAM).  NCASM is sponsored by the National Cyber Security Division (NCSD) within the Department of Homeland Security and the National Cyber Security Alliance (NCSA, a non-profit organization), National Cyber Security Awareness Month encourages vigilance and...
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Chat Coming to ETAC Soon

Chat is coming to ETAC. Beginning September 25, 2017, you will be able to receive technology help and support through a live chat through the online helpdesk in myEOL (https://helpdesk.nccu.edu). This chat feature will allow you to interact real-time with technician to work on your technology issue or answer your...
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Banner System Maintenance - August 26-27, 2017

A Banner maintenance outage is scheduled for Saturday, August 26, 2017 beginning at 8:00 am  to apply  Financial Aid upgrades. Maintenance is scheduled to conclude by 1:00 pm on Sunday, August 27, 2017.  All users will need to be logged off all Banner applications/system by 6:00 PM. myEOL will be available...
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Cancellation of Outlook Office Training

Due to a low number of registered participants, we have cancelled our Outlook Training scheduled for July 27, 2017 at 2:00 pm. We do appreciate the enthusiasm with which many of you participated.    As we move into our Fall semester, we will be offering additional Microsoft Office and other trainings....
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Library Lab Closings for the Summer

The James E. Shepard computer labs on 1st floor will be temporarily closed on the following dates and times for transfer and new student orientation.  During these times there will be laptops available for checkout and usage in the library. Wednesday, June 21: 1:00 pm – 4:30 pm Thursday, June 22: 9:00 am...
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Memorial Day Holiday Hours of Operation

This is a reminder of the ITS Eagle Technical Assistance Center (ETAC) and Eagle Technical Center (ETC) hours of operation for the Memorial Day Weekend.  We will begin Summer Semester hours of operation May 30, 2017.    Memorial Day Holiday Hours Friday, May 26: 8:00 am - noon Saturday, May 27:...
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ETAC Summer Hours of Operation

The ITS Eagle Technical Assistance Center (ETAC) Summer Break and Summer Semester Schedules is below. May 10, 2017 – May 14, 2017 Monday – Friday: 8:00 am – 5:00 pm Saturday & Sunday:  CLOSED May 15, 2017 – May 28, 2017 Monday – Thursday: 8:00 am – 6:00...
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Banner Maintenance April 28, 2017

A Banner maintenance outage is scheduled for today, April 28, 2017 and will begin at 6:00 PM. The maintenance outage will conclude Saturday, April 29, 2017 at 5:00 am. All users will need to be logged off all Banner applications/system by 6:00 PM. myEOL will be available with access to Blackboard, email, Helpdesk and Eagle...
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Extended Hours for Final Exams

Finals are right around the corner and the James E Shepard Library and ITS are extending hours to accommodate your exam zone needs. The extended hours for final exams will begin May 2, 2017 (Reading Day).  In addition to the extended hours, ITS will be hosting our annual Exam Stress Buster May 3 & 4 at 2:00 am...
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