The Eagle Technical Assistance Center will be on the following schedule beginning Sunday, August 30, 2015.
The hours of operation are:
Monday – Thursday: 7:30 am – 10:00 pm
Friday: 8:00 am - 5:00 pm
If you experience a technical...
Microsoft is in the process of updating the Microsoft IT Academy. Our system will be affected by these updates and accessibility will look different during and after the process. The updates will consist of a more user friendly navigation and improved system functionality.
We will alert you as more information is...
Over the past year, NCCU ITS has worked to prepare for a campus communications system upgrade. This upgrade provides a robust communications system (not just a phone system), that delivers new features that include:
New phones for faculty/staff with caller id, speaker, conference call and hold...
Here’s what you need to know about ITS for 2015-2016.
Each student now has a print credit of $15.
To add pages contact the Eagle Technical Assistance Center. For the Fall 2015 semester, students can only add up to $10 worth of additional page credits.
Printing charges will...
NCCU has contracted Cable TV Services with Campus Televideo. To obtain your digital TV connection in your residence hall make sure your TV is plugged into a working electrical outlet. Connect one end of the coaxial cable to the TV wall jack and the other end to the “CATV” or “VHF IN” on your...
As you dive in to Fall 2015, we would like to share two opportunities to purchase items at discounted rates.
Microsoft Distribution Program
Get Microsoft Office Pro Plus and Windows 8 Upgrade for only $29.99 (plus NC sales tax / $32.33). Our campus licensing agreement allows current students, faculty and staff to...
NCCU ITS is pleased to announce the launch of the Microsoft IT Academy. The Microsoft IT Academy is an e-learning system for Microsoft products. Microsoft IT Academy provides free, 24/7 access to over 1,500 online training courses for students, faculty, and staff for a variety of Microsoft programs. All courses...
The NCCU Shepard Memorial Library is undergoing a substantial renovation. On Monday, June 29th the Library began renovations for the new up fitted collaborative space for the library and IT staff. Beginning today, the MegaLab computer and printing resources will be temporarily relocated to the second floor....
ITS is excited to provide you with the information below. It is an update on our accomplishments and information on what’s coming 2015-2016.
Also, Information Technology Services (ITS) is hosting two forums to allow students, faculty and staff the opportunity to hear more about these and other exciting...
The Eagle Technical Assistance Center (ETAC), Student Computer Repair Center (SCRC) and the Shepard MegaLab will be on a modified schedule for Spring Holiday (April 3, 2015). ETAC & the SCRC will be open from 8:00 am - 5:00 pm Thursday, April 2, 2015 and closed April 3-5, 2015. The Shepard MegaLab will be open from 8:00...
NCCU ITS will be working with our hosting partners on Production Banner maintenance. Banner INB and Banner SSB will be unavailable during this time. myEOL will be available with access to Blackboard, email, Helpdesk and Eagle Status. Below is the date and time for this maintenance work:
Friday March 13 8pm until March 14...
The Eagle Technical Assistance Center (ETAC), Student Computer Repair Center (SCRC) and the Shepard MegaLab will be on a modified schedule for Spring Break (March 7 - 15, 2015). These locations will be open Monday - Friday 8:00 am - 5:00 pm. We will resume normal business hours March 16, 2015.
The issue with the ETAC telephone line has been resolved! Please contact ETAC during normal business hours for further information or questions. Our normal business hours are:
Monday – Thursday: 7:00 am – 10:00 pm
Friday: 8:00 am – 5:00 pm
Sunday: 10:00 am – 7:00 pm
We are currently experiencing issues with our ETAC telephone line (x7676). We are working with our vendors to correct the issue. There is no expected time of repair at this time.
If you are experiencing a technical issue email email@example.com or visit us on the web at http://helpdesk.nccu.edu....
Due to adverse weather conditions, North Carolina Central University has canceled all day and evening classes for Tuesday, Feb. 17. All campus offices are also closed. If you are experiencing a technical issue email firstname.lastname@example.org and we will assist you at our earliest convenience.
Due to adverse weather conditions, the Student Computer Repair Center (SCRC) located on the lower level of the Student Union and the Shepard MegaLab will be closing at 3:00 pm. The Eagle Technical Assistance Center (ETAC) will be closing at 7 pm today.
The ITS Eagle Technical Assistance Center (ETAC) will be on a modified schedule January 23, 2015 - February 4, 2015. The modified schedule will be:
Monday - Friday: 8:00 am - 5:00 pm
We are experiencing extremely high call volumes. If you experience a technical...
ITS will be on a modified schedule for the Martin Luther King, Jr holiday weekend.
Eagle Technical Assistance Center (ETAC)
Friday, January 16, 2015 : 8:00 am - 5:00 pm
Saturday, January 17, 2015: CLOSED
Sunday, January 18, 2015: CLOSED
Monday, January 19, 2015: CLOSED
Student Computer Repair...
Welcome back NCCU Students, Staff and Faculty. As you dive head in to Spring 2015, we would like to make sure you are reminded two items that launched Fall 2014.
"Eagles-Wi-Fi" now replaces the "NCCU" wireless network. Login once each semester and campus wireless coverage...
During the Winter Break period some ITS locations will be on a modified schedule.
Eagle Technical Assistance Center (ETAC) Hours (closed Saturday and Sunday)
December 10 – 22: Monday – Friday 8:00 am – 5:00 pm
December 23 – January 1: CLOSED
January 2 - January 7: Monday –...
The Shepard Library and MegaLab will be on the following modified schedule for Final Exams.
Friday, December 5, 2014: 7:30 AM – 7:00 PM
Saturday, December 6, 2014: 8:00 AM – 5:00 PM
Sunday, December 7, 2014: 2:00 PM – 3:00 AM
Monday, December 8, 2014: 7:30 AM – 3:00...
North Carolina Central University ITS is excited to announce that we now provide Microsoft Office under the Microsoft Office Distribution Program at a deeply discounted rate beginning December 2, 2014 at 10:00 am. This agreement allows students, faculty and staff to purchase Microsoft Office for usage on a personally...
During the Thanksgiving Holiday, the Eagle Technical Assistance Center (ETAC) and the Student Computer Repair Center (SCRC) will be on the following modified schedule.
Wednesday, November 26: 8:00 am - 5:00 pm
Thursday, November 27: CLOSED
Friday, November 28: CLOSED
Saturday, November 29: CLOSED
ITS has been working on several new solutions, and three are ready for you now!
Eagles-Wifi - the new network registration system that will streamline the process for connecting to and using the campus’ wireless network. You are now only required to register/log-in once each semester....
In response to students and faculty requests to add printing locations back in areas across campus we’ve created “printing kiosks”. In addition to the new printers in the MegaLab, we have placed “printing kiosks” in Farrison-Newton, Room 341, School of Business, Room G-18, Criminal Justice, Room...