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ITS News

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Fall Break Hours of Operation

The Eagle Technical Assistance Center (ETAC) and Eagle Technical Center (ETC) located in the James E. Shepard Memorial Library will be on a modified schedule for Fall Break.  Sunday: CLOSED Monday and Tuesday: 8:00 am - 5:00 pm Have a great homecoming and Fall Break!
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National Cyber Security Awareness Month

October is National Cyber Security Awareness Month (NCSAM).  NCASM is sponsored by the National Cyber Security Division (NCSD) within the Department of Homeland Security and the National Cyber Security Alliance (NCSA, a non-profit organization), National Cyber Security Awareness Month encourages vigilance and protection...
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Banner Upgrades

A brief Banner production outage will occur on Sunday, September 25, beginning at 8am and ending at 12 noon in order to apply the latest Financial Aid Upgrades. Banner INB and Banner SSB will be inaccessible during this outage. 
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PortalGuard Issue Resolved

The issues that prevented PortalGuard from functioning properly, September 4th and 5th have been resolved as of 8:00 am today. We sincerely appreciate your patience.
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PortalGuard System Down

We are currently experiencing issues with PortalGuard, our password reset system. We will be sure to alert you once all issues are resolved.
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New myNCCU App

NCCU RELEASES NEW MOBILE APP THAT IS AVAILABLE IN STORES TODAY! We are excited to announce the new NCCU Mobile App (myNCCU Mobile). Download the app in the iTunes App Store and Google Play Store.  Make sure you take a moment to: 1) Download the app - Google Play (goo.gl/TbTGor) and iTunes...
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New Ticketing System Launches July 27, 2016

We are pleased to announce that on July 27th, ITS will be transitioning to our NEW ticketing system, TeamDynamix. This new platform that will aid us in our continued efforts to provide top rate Eagle Excellence and streamline our support services. Below is some...
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Emergency Banner Maintenance - Tonight at 11:00 pm

UNC - General Administration will be performing emergency maintenance, tonight July 7, 2016 from 11:00 pm – 1:00 am.  This maintenance is essential to resolve the immediate issues with load balancers in our hosting data center. During this maintenance window, Banner will be unavailable.
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Independence Day Holiday Hours

The Independence Day Holiday Hours of Operation for July 1st - July 4th are below:   July 1: 8:00 am - Noon July 2: CLOSED July 3: CLOSED July 4: CLOSED We will resume normal hours of operation July 5 at 8:00 am. Enjoy your holiday weekend!
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Dynamic Course Schedules

The public/web class schedule look has been restored to include the course list views available prior to the Banner upgrade. Both ITS and the Office of the Registrar will continue to work on the class schedule view behind Banner SSB/myEOL.  Check out the restored course schedule...
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