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Getting Started with Technology - Students

Getting Started with Technology - Students

Welcome to NCCU. Below is a list of ITS resources that will assist you in your matriculation into an NCCU TechnoScholar.

NCCU Account Information

Every student at NCCU has an NCCU Username and Password. If you do not already have this information you can create your account. Creating your NCCU account will allow you to access myEOL, email, Blackboard, campus computers, and other network resources. To begin, you will need to enter your Banner ID, Banner PIN, and last name.

If you are a student, this information can be found on your NCCU Admissions Letter. If you need assistance obtaining your Banner ID and Pin, please contact the Eagle Service Center at (919) 530-6180. To create your account visit: https://webapps.nccu.edu/departments/its/accounts/

Getting Connecting with ITS

ETAC

The Eagle Technical Assistance Center (ETAC) is the frontline of support for the NCCU ITS Department. You can contact ETAC by calling 919.530.7676 or submitting a ticket to http://helpdesk.nccu.edu.

ETC

Hardware and software repair is provided for a small fee at the Eagle Technical Center (ETC).  Consultations and workshops are provided at no charge. You can contact the ETC at 919.530.5038 or come visit us in Shepard Library on the first floor.

Social Media

Follow us on our social media pages. To stay abreast of alert  

  • Facebook: NCCU Eagle Technical Assistance Center (ETAC)
  • Twitter: @NCCUETAC
  • Instagram: @NCCUETAC

Connecting to the Network

Wireless

Our campus wireless is called Eagles-WiFi.  Wireless access is available throughout campus including: classrooms, residential halls and outside sitting areas.  For steps to connect your device visit: 

http://web.nccu.edu/library/about/documents/AccessingtheNCCUWirelessNetwork.pdf

Devices that Can be Registered on the Network

  • Computer/ Laptop
  • Smart TV
  • Apple Devices
  • Android Devices
  • Amazon Fire Stick 
  • Gaming Devices (Xbox, PlayStation, etc.)
  • Roku

Devices that Cannot be Registered

  • Wireless router
  • Chromecast
  • Printers

Gaming

To set up your gaming system in the residence you must use a network cable and follow the steps below:

  1. Go to this URL https://mummraa.nccu.edu/registration/GameRegister.jsp  while using your laptop or mobile device.
  2. Sign in with your NCCU AD credentials.
  3. Apply the MAC address of your gaming console within the form. 
  4. Complete registration, unplug the network cable from the gaming console. Wait 10 sec, then reconnect the network cable. 
  5. Test the connection of the gaming console.

If you are experiencing difficulties after following these steps, call ETAC.

Campus Web Resources

myEOL

myEOL is the one stop portal to email, course registration, Blackboard, campus news and more.  To explore myEOL visit the NCCU homepage and click on “Log into myEOL” in the upper right corner.

Eagle Apps

You can access some NCCU technical resources on and off campus with Eagle Apps.  Eagle Apps gives you the power to access published applications anywhere you have an internet connection. To login to the website visit: https://eagleapps.nccu.edu

ITS Student Services

Student Printing

Each student receives a $15 page print credit each semester through the Student Printing Program.  Printers are located in Shepard Library, Farrison-Newton, School of Business, Criminal Justice, School of Education, Mary Townes and Nursing buildings.  For more information visit: 

http://www.nccu.edu/its/studentprinting.cfm

Repair Center Services

The Eagle Technical Center (ETC) offers computer repair services of personally owned computers for NCCU students, faculty and staff.  We offer many services at competitive prices.  To find out more information visit:

http://www.nccu.edu/administration/its/services/tech-support.cfm

Software & Hardware

Students and employees are eligible to obtain academically discounted software, free software and/or discounted computers, tablets and select electronics and accessories through many ITS Programs. 

To find out information about the programs listed above visit: http://www.nccu.edu/its/students.cfm

Security Tips to Keep you Safe at NCCU

  1. Never transmit confidential or sensitive data through a public Wi-Fi network (such as a cafeteria, bookstore, etc.)
  2. Make sure your computer is protected with anti-virus and all necessary security "patches" and updates.
  3. Secure laptop computers and mobile devices at all times: Lock them up or carry them with you.
  4. NEVER click on a link in an email and give someone your password.
 
NCCU complies with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in all programs and activities (including sexual harassment and sexual violence) in the University's educational programs and activities. For additional resources or to file a Title IX complaint, visit the NCCU's Title IX webpage.
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