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Contact ETAC (The ITS HelpDesk)

Call ETAC
919-530-7676

Email ETAC
helpdesk@nccu.edu

Submit a Ticket Online
https://helpdesk.nccu.edu

Visit Us

Employees: 
H.M. Michaux, Jr. School of Education, 
Room 3004

Students: 
Student Union, 
Lower level beside the Mail Center 

Get Connected
How do I manage my username and password?

 Active Directory Password Requirements (ex: myEOL, email, or blackboard password)

Your Active Directory password must:
  • be at least 8 characters in length,
  • have at least 1 numeric character (0-9),
  • have at least 1 upper case character (A-Z),
  • have at least 1 lower case character (a-z), and
  • not include your username
Strong Password Examples:
  1. Campus4IT
  2. W3dnes_day
 Weak Password Examples:
  1. password
  2. 123456
Note: Your account will be locked after 3 invalid sign-in attempts.
 

Change Your Password

Links to page (https://www.nccu.edu/directory/account/password.cfm)

Note:  You must log into myEOL to access this page.

Recover Your Password

If you have already registered a secondary email address before you can click on the link below. If you have not already registered a secondary email address for your Active Directory Account, then please email helpdesk@nccu.edu or dial x7676 for assistance.

Links to page (http://www.nccu.edu/intranet/passwordmanagement/recoverpassword.cfm)